Quality and Compliance Manager in Newport
Quality and Compliance Manager

Quality and Compliance Manager in Newport

Newport Full-Time 40000 - 50000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Oversee compliance and risk management for our Partner Firms and Advisers.
  • Company: Join Trulife Financial, a rapidly growing firm with a people-first culture.
  • Benefits: Flexible hybrid working model, career development, and a supportive environment.
  • Other info: Collaborative team atmosphere with opportunities for personal and professional growth.
  • Why this job: Make a real impact in a dynamic industry while shaping your career.
  • Qualifications: Mortgage Advice Qualification and 2 years of supervisory experience required.

The predicted salary is between 40000 - 50000 £ per year.

Trulife Financial is seeking an experienced Training & Competence Supervisor to provide high-quality oversight to our Partner Firms, Advisers, and Practice Supervisors. You will play a key role in ensuring risk management, regulatory compliance, and strong customer outcomes across our network.

Key Responsibilities

  • Deliver supervision in line with Trulife Financial's Assurance Model and Supervision Framework
  • Provide oversight and engagement with Practice Supervisors
  • Apply effective risk management, including root cause analysis and remedial action planning
  • Use MI/data to identify trends and prioritise supervision activity
  • Influence positive behaviours around conduct, competence, and client outcomes
  • Balance commercial needs with regulatory expectations
  • Plan and manage your own supervision activities proactively

What You'll Need

  • Mortgage Advice Qualification (essential)
  • Level 4 Diploma or commitment to achieve within 18 months
  • Minimum 2 years experience supervising advisers
  • Strong understanding of the FCA T&C Handbook and wider regulatory environment
  • Experience creating effective remediation plans
  • Ability to work collaboratively with colleagues, Principal, sales advisers and support team to achieve shared goals and deliver strong client outcomes.

Key Competencies

  • Strong influencing and communication skills
  • Analytical mindset with ability to identify trends and issues
  • Confident decision-making and problem-solving
  • Ability to build rapport and manage conflict professionally
  • Driven, collaborative, and proactive

Why Join Us?

We are Trulife Financial: one of the fastest-growing wealth, mortgage, and protection firms within The Openwork Partnership, with 70+ advisers and continuing to expand. Our success is built on a people-first culture that values individuality, collaboration, and professional excellence.

We're a supportive and inclusive organisation where colleagues are empowered to develop, grow, and shape their careers. Our hybrid working model gives you the flexibility to work in a way that suits your lifestyle, because we believe people perform at their best when they're trusted to choose how, when, and where they work.

As we continue to scale, you'll have the opportunity to make a meaningful impact and be part of a business that's ambitious, forward-thinking, and committed to delivering outstanding client outcomes. Apply today to join a business where your expertise truly makes an impact.

Quality and Compliance Manager in Newport employer: Trulife Financial

Trulife Financial is an exceptional employer that champions a people-first culture, offering a supportive and inclusive environment where employees are encouraged to develop their skills and shape their careers. With a hybrid working model, you can enjoy the flexibility to work in a way that suits your lifestyle while making a meaningful impact in one of the fastest-growing firms within The Openwork Partnership. Join us to be part of a forward-thinking team dedicated to delivering outstanding client outcomes.
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Contact Detail:

Trulife Financial Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality and Compliance Manager in Newport

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching Trulife Financial and understanding their values and culture. Tailor your responses to show how your experience aligns with their mission of delivering strong client outcomes and regulatory compliance.

✨Tip Number 3

Practice your communication skills! Since strong influencing and rapport-building are key competencies for this role, consider mock interviews with friends or mentors to refine your approach and boost your confidence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Trulife Financial and being part of our ambitious team.

We think you need these skills to ace Quality and Compliance Manager in Newport

Mortgage Advice Qualification
FCA T&C Handbook Knowledge
Regulatory Compliance
Risk Management
Root Cause Analysis
Remedial Action Planning
Data Analysis
Influencing Skills
Communication Skills
Decision-Making
Problem-Solving
Collaboration
Conflict Management
Proactivity

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Quality and Compliance Manager role. Highlight your supervisory experience and understanding of regulatory frameworks to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about compliance and how your background makes you a perfect fit for Trulife Financial. Be genuine and let your personality come through.

Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Whether it’s successful remediation plans or improved client outcomes, we want to see how you’ve made a difference!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Trulife Financial!

How to prepare for a job interview at Trulife Financial

✨Know Your Regulations

Make sure you brush up on the FCA T&C Handbook and any relevant regulatory frameworks. Being able to discuss these confidently will show that you understand the compliance landscape and can navigate it effectively.

✨Showcase Your Experience

Prepare specific examples from your past roles where you've successfully supervised advisers or managed compliance issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.

✨Demonstrate Analytical Skills

Be ready to discuss how you've used data to identify trends and inform your supervision activities. Bring examples of how you've applied root cause analysis in previous roles to solve problems and improve outcomes.

✨Engage with Their Culture

Trulife Financial values collaboration and a people-first culture. During the interview, express your enthusiasm for working in a supportive environment and share how you’ve fostered teamwork in your previous positions.

Quality and Compliance Manager in Newport
Trulife Financial
Location: Newport

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