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- Tasks: Oversee compliance and risk management for our Partner Firms and Advisers.
- Company: Trulife Financial, a fast-growing wealth and mortgage firm.
- Benefits: Flexible hybrid working model, supportive culture, and career development opportunities.
- Other info: Join a collaborative team focused on delivering outstanding client outcomes.
- Why this job: Make a real impact in a people-first organisation that values your expertise.
- Qualifications: Mortgage Advice Qualification and 2 years of supervisory experience required.
The predicted salary is between 40000 - 50000 £ per year.
Employer: Trulife Financial
Location: Home based (with travel as required)
About the Role
Trulife Financial is seeking an experienced Training & Competence Supervisor to provide high-quality oversight to our Partner Firms, Advisers, and Practice Supervisors. You will play a key role in ensuring risk management, regulatory compliance, and strong customer outcomes across our network.
Key Responsibilities
- Deliver supervision in line with Trulife Financial's Assurance Model and Supervision Framework
- Provide oversight and engagement with Practice Supervisors
- Apply effective risk management, including root cause analysis and remedial action planning
- Use MI/data to identify trends and prioritise supervision activity
- Influence positive behaviours around conduct, competence, and client outcomes
- Balance commercial needs with regulatory expectations
- Plan and manage your own supervision activities proactively
What You'll Need
- Mortgage Advice Qualification (essential)
- Level 4 Diploma or commitment to achieve within 18 months
- Minimum 2 years experience supervising advisers
- Strong understanding of the FCA T&C Handbook and wider regulatory environment
- Experience creating effective remediation plans
- Ability to work collaboratively with colleagues, Principal, sales advisers and support team to achieve shared goals and deliver strong client outcomes.
Key Competencies
- Strong influencing and communication skills
- Analytical mindset with ability to identify trends and issues
- Confident decision-making and problem-solving
- Ability to build rapport and manage conflict professionally
- Driven, collaborative, and proactive
Why Join Us?
We are Trulife Financial: one of the fastest-growing wealth, mortgage, and protection firms within The Openwork Partnership, with 70+ advisers and continuing to expand. Our success is built on a people-first culture that values individuality, collaboration, and professional excellence. We're a supportive and inclusive organisation where colleagues are empowered to develop, grow, and shape their careers. Our hybrid working model gives you the flexibility to work in a way that suits your lifestyle, because we believe people perform at their best when they're trusted to choose how, when, and where they work. As we continue to scale, you'll have the opportunity to make a meaningful impact and be part of a business that's ambitious, forward-thinking, and committed to delivering outstanding client outcomes. Apply today to join a business where your expertise truly makes an impact.
Locations
Quality and Compliance Manager in Newport, Wales employer: Trulife Financial
Contact Detail:
Trulife Financial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality and Compliance Manager in Newport, Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for a Quality and Compliance Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching Trulife Financial and understanding their Assurance Model. Tailor your responses to highlight how your experience aligns with their needs, especially around risk management and regulatory compliance. Show them you’re the perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on showcasing your analytical mindset and problem-solving skills, as these are key competencies for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Trulife Financial and being part of their ambitious team.
We think you need these skills to ace Quality and Compliance Manager in Newport, Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality and Compliance Manager role. Highlight your experience in supervising advisers and your understanding of the FCA T&C Handbook. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about compliance and risk management. Share specific examples of how you've influenced positive behaviours in previous roles, as this will resonate with us.
Showcase Your Analytical Skills: Since the role requires an analytical mindset, be sure to mention any experience you have with data analysis or identifying trends. We love seeing candidates who can back up their claims with real-life examples, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Trulife Financial
✨Know Your Regulations
Make sure you brush up on the FCA T&C Handbook and any relevant regulatory frameworks. Being able to discuss these confidently will show that you understand the compliance landscape and can navigate it effectively.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully supervised advisers or managed compliance issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Demonstrate Analytical Skills
Be ready to discuss how you've used data to identify trends and inform your supervision activities. Bring examples of how you've applied root cause analysis in previous roles to solve problems and improve outcomes.
✨Emphasise Collaboration
Trulife Financial values teamwork, so be prepared to talk about how you've worked with colleagues and stakeholders to achieve shared goals. Highlight your communication skills and ability to build rapport, as these are key to influencing positive behaviours.