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- Tasks: Oversee compliance and risk management for our Partner Firms and Advisers.
- Company: Join Trulife Financial, a rapidly growing firm with a people-first culture.
- Benefits: Flexible hybrid working model, career development opportunities, and a supportive environment.
- Other info: Collaborative team atmosphere with a focus on professional excellence.
- Why this job: Make a real impact in a dynamic industry while shaping your career.
- Qualifications: Mortgage Advice Qualification and 2 years of supervisory experience required.
The predicted salary is between 40000 - 50000 £ per year.
Employer: Trulife Financial
Location: Home based (with travel as required)
About the Role
Trulife Financial is seeking an experienced Training & Competence Supervisor to provide high-quality oversight to our Partner Firms, Advisers, and Practice Supervisors. You will play a key role in ensuring risk management, regulatory compliance, and strong customer outcomes across our network.
Key Responsibilities
- Deliver supervision in line with Trulife Financials Assurance Model and Supervision Framework
- Provide oversight and engagement with Practice Supervisors
- Apply effective risk management, including root cause analysis and remedial action planning
- Use MI/data to identify trends and prioritise supervision activity
- Influence positive behaviours around conduct, competence, and client outcomes
- Balance commercial needs with regulatory expectations
- Plan and manage your own supervision activities proactively
What Youll Need
- Mortgage Advice Qualification (essential)
- Level 4 Diploma or commitment to achieve within 18 months
- Minimum 2 years experience supervising advisers
- Strong understanding of the FCA T&C Handbook and wider regulatory environment
- Experience creating effective remediation plans
- Ability to work collaboratively with colleagues, Principal, sales advisers and support team to achieve shared goals and deliver strong client outcomes.
Key Competencies
- Strong influencing and communication skills
- Analytical mindset with ability to identify trends and issues
- Confident decision-making and problem-solving
- Ability to build rapport and manage conflict professionally
- Driven, collaborative, and proactive
Why Join Us?
We are Trulife Financial: one of the fastest-growing wealth, mortgage, and protection firms within The Openwork Partnership, with 70 advisers and continuing to expand. Our success is built on a people-first culture that values individuality, collaboration, and professional excellence. We're a supportive and inclusive organisation where colleagues are empowered to develop, grow, and shape their careers. Our hybrid working model gives you the flexibility to work in a way that suits your lifestyle, because we believe people perform at their best when they're trusted to choose how, when, and where they work. As we continue to scale, you'll have the opportunity to make a meaningful impact and be part of a business that's ambitious, forward-thinking, and committed to delivering outstanding client outcomes. Apply today to join a business where your expertise truly makes an impact.
Locations
Quality and Compliance Manager in Cardiff, Wales employer: Trulife Financial
Contact Detail:
Trulife Financial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality and Compliance Manager in Cardiff, Wales
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Trulife Financial and understanding their values. Tailor your answers to show how your experience aligns with their mission and how you can contribute to their success.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Quality and Compliance Manager in Cardiff, Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Quality and Compliance Manager role. Highlight your supervisory experience and understanding of the FCA T&C Handbook to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about compliance and how your previous roles have prepared you for this position. We love seeing genuine enthusiasm!
Showcase Your Analytical Skills: Since the role involves identifying trends and issues, be sure to include examples of how you've used data in past roles. We want to see your analytical mindset in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Trulife Financial
✨Know Your Regulations
Make sure you brush up on the FCA T&C Handbook and any relevant regulatory frameworks. Being able to discuss these confidently will show that you understand the compliance landscape and can navigate it effectively.
✨Showcase Your Supervision Skills
Prepare examples from your past experience where you've successfully supervised advisers or managed compliance issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your analytical mindset.
✨Demonstrate Your Problem-Solving Ability
Think of specific instances where you've identified trends or issues and implemented effective remediation plans. This will illustrate your proactive approach and ability to balance commercial needs with regulatory expectations.
✨Build Rapport and Communicate Effectively
Practice your communication skills before the interview. Be ready to discuss how you've influenced positive behaviours in previous roles and how you can foster collaboration among colleagues and advisers at Trulife Financial.