At a Glance
- Tasks: Lead a vibrant team to deliver top-notch food and service at exciting events.
- Company: Join DOME, a dynamic food hall with a fun, collaborative culture.
- Benefits: Enjoy growth opportunities, expert training, discounts, and a bonus scheme.
- Why this job: Experience the thrill of festival life while building lifelong friendships.
- Qualifications: Strong leadership skills and a passion for food and customer service.
- Other info: Fast-paced environment with unforgettable experiences across the UK.
The predicted salary is between 30000 - 42000 ÂŁ per year.
DOME is looking for a charismatic and kind Unit Supervisor to join our team! Our teams span six street food brands within an immersive, traveling food hall across two floors. Each quick‑service food brand operates from its own converted kitchen unit and is run by a close‑knit team of around 10 people. You’ll be part of a smaller team focused on one brand, while also working alongside a larger, collaborative food hall team.
DOME creates exciting, high‑energy places where people come together, spanning nationwide festivals, meanwhile spaces on the Southbank, pop‑ups, catering, and events across London, alongside our two Truffle Burger restaurants in central London. We design, deliver, and operate vibrant, food‑led destinations, working with our own in‑house brands and a curated network of national and international partners. Our brands are quick‑service and crowd‑led, known for decadent, delicious and creative menus. By bringing together independent concepts under one roof, we create memorable, high‑impact experiences that activate spaces and attract diverse audiences.
Each summer, we take large teams on the road across the UK — from Scotland down to the Isle of Wight — running experience‑led food halls with our six in‑house brands at some of the country’s biggest and best‑loved music festivals. What starts in London’s street‑food scene becomes a full season of life on the road alongside around 150 team members, moving city to city, building buzzing food spaces, and delivering high‑energy service to huge crowds. Festival life is fast‑paced and demanding, with long shifts and big volumes, but it’s also hugely rewarding. You’ll live and work closely with your team all summer, sharing camps, late nights, headline artists, crew access, and moments that turn into lifelong friendships. It’s hard work, high adrenaline, and completely unforgettable — a season you’ll still be talking about long after the final show ends.
The Role:
- Product & Service: Lead by example to deliver consistent food quality and great customer service, with strong knowledge of brand standards, menu, kitchen flow, and service expectations.
- Compliance & Safety: Support food safety, health & safety, daily checks, and compliance records, assisting with inspections and ensuring policies are followed.
- People & Shift Support: Act as a key on‑shift leader, supporting training, inductions, communication, performance check‑ins, and absence management.
- Stock, Costs & Systems: Assist with ordering, stock control, waste reduction, and cost management, using company systems to support sales and efficiency.
- Brand & Stakeholders: Represent the brand professionally with guests, VIPs, suppliers, and partners at all times.
Benefits:
- Growth, personal development and career opportunities in festivals and events
- Expert leadership and management training from some top providers
- Fun, friendly, casual and seriously experienced team
- Discount off food and drink at any of our events, festivals, pop‑ups or restaurants
- Good quality uniform
- Employee Assistance Program to support your health and wellbeing
- Bonus scheme for all team members - whatever your level
Truffle Burger was founded in 2018. What began as a simple burger, trading from a van around London, grew into a cult favourite. The business has expanded from pop‑ups, festivals, international collaborations and restaurants into a recognised brand with an ever increasing following. As we continue to grow our teams, projects, ideas and national and international presence, we stay true to what made Truffle Burger special from day one.
Supervisor employer: Truffle Burger 2.1 - BOH
Contact Detail:
Truffle Burger 2.1 - BOH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the company culture! DOME is all about high energy and collaboration, so show us your personality during interviews. Be yourself and let your charisma shine through!
✨Tip Number 2
Network like a pro! Connect with current or former employees on social media. Ask them about their experiences and get insider tips on what it’s really like to work at DOME.
✨Tip Number 3
Prepare for a fast-paced environment! Brush up on your knowledge of food safety and customer service standards. We want to see that you can handle the heat in our buzzing food halls!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re all about creating a vibrant atmosphere, so show us how you can contribute to that!
Tailor Your Application: Make sure to tailor your application to the Unit Supervisor role. Highlight your experience in food service, leadership, and teamwork. We love seeing how your skills align with our fast-paced environment, so be specific about what you bring to the table!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors. A polished application shows attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about DOME and what we stand for!
How to prepare for a job interview at Truffle Burger 2.1 - BOH
✨Know the Brand Inside Out
Before your interview, dive deep into DOME's brands and their unique offerings. Familiarise yourself with their menus, service style, and what makes them stand out in the street food scene. This knowledge will not only impress your interviewers but also show your genuine interest in being part of their vibrant team.
✨Showcase Your Leadership Skills
As a potential Unit Supervisor, it's crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, handled challenges, or improved service quality. Highlighting these moments will help you convey that you're ready to lead by example in a fast-paced environment.
✨Emphasise Teamwork and Collaboration
DOME values a close-knit team dynamic, so be sure to discuss your experiences working collaboratively. Share stories that illustrate how you've contributed to a team's success, especially in high-pressure situations like festivals or events. This will show that you can thrive in their buzzing food spaces.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to maintain high standards under pressure. Think about how you would handle busy shifts, customer complaints, or compliance issues. Practising these scenarios will help you respond confidently and effectively during the interview.