Supervisor in London

DOME is looking for a charismatic and kind Unit Supervisor to join our team! Our teams span six street food brands within an immersive, traveling food hall across two floors. Each quick‐service food brand operates from its own converted kitchen unit and is run by a close‐knit team of around 10 people. You will be part of a smaller team focused on one brand, while also working alongside a larger, collaborative food hall team.

DOME creates exciting, high‐energy places where people come together, spanning nationwide festivals, meanwhile spaces on the Southbank, pop‐ups, catering, and events across London, alongside our two Truffle Burger restaurants in central London. We design, deliver, and operate vibrant, food‐led destinations, working with our own in‐house brands and a curated network of national and international partners. Our brands are quick‐service and crowd‐led, known for decadent, delicious and creative menus. By bringing together independent concepts under one roof, we create memorable, high‐impact experiences that activate spaces and attract diverse audiences.

Each summer, we take large teams on the road across the UK — from Scotland down to the Isle of Wight — running experience‐led food halls with our six in‐house brands at some of the country’s biggest and best‐loved music festivals. What starts in London’s street‐food scene becomes a full season of life on the road alongside around 150 team members, moving city to city, building buzzing food spaces, and delivering high‐energy service to huge crowds. Festival life is fast‐paced and demanding, with long shifts and big volumes, but it’s also hugely rewarding. You’ll live and work closely with your team all summer, sharing camps, late nights, headline artists, crew access, and moments that turn into lifelong friendships. It’s hard work, high adrenaline, and completely unforgettable — a season you’ll still be talking about long after the final show ends.

The Role:

• Product & Service: Lead by example to deliver consistent food quality and great customer service, with strong knowledge of brand standards, menu, kitchen flow, and service expectations.
• Compliance & Safety: Support food safety, health & safety, daily checks, and compliance records, assisting with inspections and ensuring policies are followed.
• People & Shift Support: Act as a key on‐shift leader, supporting training, inductions, communication, performance check‐ins, and absence management.
• Stock, Costs & Systems: Assist with ordering, stock control, waste reduction, and cost management, using company systems to support sales and efficiency.
• Brand & Stakeholders: Represent the brand professionally with guests, VIPs, suppliers, and partners at all times.

Benefits:

• Growth, personal development and career opportunities in festivals and events
• Expert leadership and management training from some top providers
• Fun, friendly, casual and seriously experienced team
• Discount off food and drink at any of our events, festivals, pop‐ups or restaurants
• Good quality uniform
• Employee Assistance Program to support your health and wellbeing
• Bonus scheme for all team members - whatever your level

Truffle Burger was founded in 2018. What began as a simple burger, trading from a van around London, grew into a cult favourite. The business has expanded from pop‐ups, festivals, international collaborations and restaurants into a recognised brand with an ever increasing following. As we continue to grow our teams, projects, ideas and national and international presence, we stay true to what made Truffle Burger special from day one.