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For Companies At a Glance
- Tasks: Manage property acquisitions and build relationships with landlords while ensuring top-tier service.
- Company: Truestays is a dynamic company specialising in serviced accommodation and Airbnb property management.
- Benefits: Enjoy a competitive salary, performance bonuses, and the flexibility to work remotely.
- Why this job: Join a fast-growing team that values autonomy and offers opportunities for personal and professional growth.
- Qualifications: Experience in property or lettings is ideal; strong communication and analytical skills are essential.
- Other info: Must be based near Manchester and have a car for travel.
The predicted salary is between 24000 - 28000 £ per year.
Property Acquisitions & Owner Relations Manager
Property Acquisitions & Owner Relations Manager
1 day ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
At Truestays, we specialise in serviced accommodation and Airbnb property management. We\’re looking for a highly organised, proactive, and people-focused professional to join us as our new Property Acquisitions & Owner Relations Manager. This is a key role that sits at the heart of our expansion plans and client success strategy.
About the Role
In this role, you’ll be responsible for growing our property portfolio and nurturing relationships with new and existing landlords. You’ll handle inbound leads, analyse opportunities, attend viewings, manage the onboarding process, and be the go-to contact for our owners. You’ll be representing the TrueStays brand and helping us deliver top-tier service from day one.
Key Responsibilities
- Acquisitions:
- Manage new property leads, responding promptly and professionally
- Analyse deals and assess viability based on market performance and ROI
- Build partnerships with other operators to refer unsuitable leads
- Attend property viewings and advise owners on interiors and staging
- Oversee full onboarding of properties, from photos to system setup
- Ensure the Operations Team is fully briefed before launch
- Owner Relations:
- Serve as the primary point of contact for landlords and property owners
- Provide timely updates and resolve any owner concerns
- Liaise with the Guest Care team to ensure excellent guest standard
- Advocate for owners internally, ensuring we\’re meeting their goals
What Success Looks Like
- Grow portfolio by at least 3 new target properties per month
- Exceptionally high level of owner satisfaction
What we\’re looking for
- Experience in property, lettings, or serviced accommodation (ideal but not necessary)
- Strong communication and relationship management skills
- Comfortable attending property viewings and meeting landlords
- Able to analyse data and assess deal viability
- Organised, proactive, and independent
- Based near Manchester with the ability to travel
- Must have own car and be able to drive
What you\’ll get
- Competitive salary with performance-based bonuses
- Flexibility to work remotely with support when you need it
- The chance to grow with a fast-moving company scaling nationally
- An ambitious, supportive and friendly team that values autonomy
- £24,000 – £28,000 per year
- Bonus potential of up to £10,000 per year
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
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Property Acquisitions & Owner Relations Manager employer: Truestays | Short-lets & Serviced Accommodation
Contact Detail:
Truestays | Short-lets & Serviced Accommodation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Acquisitions & Owner Relations Manager
✨Tip Number 1
Familiarise yourself with the local property market in Manchester. Understanding current trends, rental prices, and what landlords are looking for will give you an edge during interviews and discussions with potential clients.
✨Tip Number 2
Network with local property owners and real estate professionals. Attend property exhibitions or local meetups to build relationships that could lead to referrals or insights about available properties.
✨Tip Number 3
Prepare to discuss your approach to owner relations. Think of examples where you've successfully managed client relationships or resolved issues, as this role heavily relies on strong communication and relationship management skills.
✨Tip Number 4
Showcase your organisational skills by preparing a mock onboarding process for a property. This could include steps like staging advice, marketing strategies, and how you would keep owners informed throughout the process.
We think you need these skills to ace Property Acquisitions & Owner Relations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management, lettings, or customer relations. Emphasise any roles where you've successfully managed relationships or handled acquisitions.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your ability to analyse data and manage owner relations effectively.
Showcase Communication Skills: Since strong communication is key for this role, consider including examples of how you've successfully communicated with clients or stakeholders in previous positions. This could be in your CV or cover letter.
Highlight Organisational Skills: Given the need for organisation and proactivity, provide examples of how you've managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the responsibilities of the Property Acquisitions & Owner Relations Manager.
How to prepare for a job interview at Truestays | Short-lets & Serviced Accommodation
✨Know the Company Inside Out
Before your interview, make sure to research Truestays thoroughly. Understand their services, values, and recent developments in the serviced accommodation sector. This will help you demonstrate your genuine interest and align your answers with their goals.
✨Showcase Your Relationship Management Skills
As a Property Acquisitions & Owner Relations Manager, strong communication and relationship management skills are crucial. Prepare examples from your past experiences where you've successfully built and maintained relationships, especially in property or customer service contexts.
✨Prepare for Data Analysis Questions
Since the role involves analysing deals and assessing viability, be ready to discuss your analytical skills. Brush up on basic market performance metrics and be prepared to explain how you would evaluate potential property acquisitions.
✨Demonstrate Proactivity and Organisation
The job requires a proactive approach and excellent organisational skills. Think of instances where you've taken initiative or managed multiple tasks effectively. Highlight these experiences during your interview to show you're the right fit for the role.
