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- Tasks: Provide top-notch customer support and enhance broadband connectivity.
- Company: Join Truespeed, a forward-thinking broadband provider in the South West.
- Benefits: Enjoy a competitive salary, career growth, and a supportive work environment.
- Why this job: Shape the future of broadband while developing your skills in a dynamic role.
- Qualifications: Tech-savvy with strong problem-solving abilities and customer service skills.
- Other info: Full-time position with opportunities for professional development.
The predicted salary is between 22800 - 34200 £ per year.
Join Truespeed as a Technical Advisor and shape the future of broadband while growing your career! We\’re looking for a tech-savvy problem-solver to deliver exceptional customer support and drive connectivity across the South West.
Technical Advisor
Bath, BA2
- Full time, permanent (40 hours per week)
- £28,500 per annum
Please Note: Applicants must be authorised to work in the UK
At Truespeed, we\’re more …
Technical Advisor employer: TrueSpeed
Contact Detail:
TrueSpeed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Advisor
✨Tip Number 1
Network like a pro! Reach out to current employees at Truespeed on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can talk confidently about broadband technology and customer support scenarios. We want you to shine!
✨Tip Number 3
Showcase your problem-solving skills during the interview. Think of examples from your past experiences where you tackled challenges head-on. We love a good story that highlights your abilities!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates like you!
We think you need these skills to ace Technical Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Technical Advisor role. Highlight any tech-savvy problem-solving experiences you've had, as this is key for us at Truespeed.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about broadband and how you can contribute to our mission. Keep it engaging and personal – we want to get to know you!
Showcase Your Customer Support Skills: Since delivering exceptional customer support is crucial for this role, make sure to include examples of how you've successfully helped customers in the past. We love seeing real-life scenarios where you've made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at TrueSpeed
✨Know Your Tech Inside Out
As a Technical Advisor, you'll need to demonstrate your tech-savvy skills. Brush up on the latest broadband technologies and be ready to discuss how they can solve customer issues. Familiarise yourself with Truespeed's services and think of examples where you've successfully tackled technical problems.
✨Showcase Your Problem-Solving Skills
Prepare to share specific instances where you've resolved complex issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you clearly convey your thought process and how you approach challenges, which is crucial for a role focused on delivering exceptional customer support.
✨Understand Customer Needs
Truespeed values customer satisfaction, so be ready to discuss how you would assess and meet customer needs. Think about how you can translate technical jargon into easy-to-understand language for customers. Showing empathy and understanding in your responses will set you apart.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about Truespeed’s future projects or team dynamics. This not only shows your interest in the company but also helps you gauge if it’s the right fit for you. Plus, it demonstrates your proactive nature, which is key for a Technical Advisor.
