Technical Advisor

Technical Advisor

Bath Full-Time 22800 - 34200 £ / year (est.) No home office possible
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TrueSpeed

At a Glance

  • Tasks: Provide top-notch customer support and solve tech problems to enhance broadband connectivity.
  • Company: Join Truespeed, a forward-thinking company revolutionising broadband in the South West.
  • Benefits: Enjoy a competitive salary, full-time hours, and opportunities for career growth.
  • Other info: Permanent position with a vibrant work culture in Bath.
  • Why this job: Be part of a team that shapes the future of connectivity while advancing your skills.
  • Qualifications: Tech-savvy individuals with problem-solving skills and a passion for customer service.

The predicted salary is between 22800 - 34200 £ per year.

Job Description

Join Truespeed as a Technical Advisor and shape the future of broadband while growing your career! We're looking for a tech-savvy problem-solver to deliver exceptional customer support and drive connectivity across the South West.

Technical Advisor
Bath, BA2

  • Full time, permanent (40 hours per week)
  • £28,500 per annum

Please Note: Applicants must be authorised to work in the UK

At Truespeed, we're more …

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Technical Advisor employer: TrueSpeed

At Truespeed, we pride ourselves on being an excellent employer by fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Technical Advisor in Bath, you'll enjoy competitive pay, comprehensive training, and ample opportunities for professional growth while contributing to the vital mission of enhancing broadband connectivity in the South West. Join us to be part of a dynamic team that values your input and supports your career aspirations.
TrueSpeed

Contact Detail:

TrueSpeed Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Advisor

✨Tip Number 1

Network like a pro! Reach out to current employees at Truespeed on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Technical Advisor role.

✨Tip Number 2

Prepare for the interview by brushing up on your technical knowledge and customer support skills. We recommend practising common interview questions related to problem-solving and connectivity issues to show you’re the perfect fit.

✨Tip Number 3

Show your passion for broadband and technology! During your interview, share your thoughts on the future of connectivity and how you can contribute to Truespeed’s mission. This will help you stand out as a candidate who truly cares.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.

We think you need these skills to ace Technical Advisor

Technical Aptitude
Problem-Solving Skills
Customer Support
Connectivity Knowledge
Communication Skills
Adaptability
Team Collaboration
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Technical Advisor role. Highlight your tech-savvy skills and any relevant experience in customer support. We want to see how you can deliver exceptional service!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about broadband and how you can contribute to Truespeed's mission. Let us know what makes you the perfect fit for our team.

Showcase Problem-Solving Skills: As a Technical Advisor, problem-solving is key. In your application, share examples of how you've tackled challenges in the past. We love to see candidates who can think on their feet!

Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get to know you better. Don’t miss out on this opportunity!

How to prepare for a job interview at TrueSpeed

✨Know Your Tech Inside Out

As a Technical Advisor, you'll need to demonstrate your tech-savvy skills. Brush up on the latest broadband technologies and be ready to discuss how they can solve customer issues. Familiarise yourself with common problems and solutions in the industry.

✨Showcase Your Problem-Solving Skills

Prepare examples of how you've tackled technical challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you clearly convey your thought process and problem-solving abilities.

✨Understand Truespeed's Mission

Research Truespeed and its commitment to delivering exceptional customer support. Be ready to discuss how your values align with theirs and how you can contribute to their mission of driving connectivity across the South West.

✨Practice Active Listening

During the interview, make sure to listen carefully to the questions being asked. This shows that you're engaged and helps you provide more relevant answers. Don't hesitate to ask for clarification if you need it – it demonstrates your willingness to understand and address customer needs.

Technical Advisor
TrueSpeed
Location: Bath
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