At a Glance
- Tasks: Design user-centred services and solve complex problems with practical outcomes.
- Company: Join a public sector team focused on accessibility and inclusion.
- Benefits: Up to £425pd, 90% remote work, and minimal onsite requirements.
- Other info: Collaborate in Agile teams and enjoy excellent career growth opportunities.
- Why this job: Make a real difference in public services while working flexibly.
- Qualifications: Experience in service design, GDS, and active SC clearance required.
The predicted salary is between 54000 - 66000 £ per year.
I’m looking for an experienced Service Designer to join a public sector delivery team working on complex services where accessibility, inclusion and user needs are genuinely important. This is a hands-on service design role for someone who enjoys taking complex problems, making sense of them and turning them into clear, practical design outcomes.
You’ll be working across:
- Service design and user-centred design
- Mapping existing and future service experiences
- Prototyping and testing new service concepts
- Designing and facilitating workshops / co-design sessions
- Synthesising complex information into actionable insights
- Communicating complex ideas through effective storytelling
- Balancing technical, business and user needs
- Designing in line with Government Service Standards
- Working within Agile multidisciplinary teams
I’d particularly like to speak with people who have:
- GDS / Government Design System experience
- Strong accessibility and inclusive design experience
- Previous public sector / government service design experience
- Active SC Clearance
If you’re an SC-cleared Service Designer who enjoys working on complex services and solving problems properly, DM me or apply below.
Service Design Consultant employer: TrueNorth®
TrueNorth® is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in the financial markets intelligence sector. With flexible remote or hybrid working options available in London, employees benefit from a supportive environment that prioritises professional growth and collaboration, alongside opportunities to develop cutting-edge quantitative capabilities. Join us to be part of a forward-thinking team where your expertise in Python and quantitative research will be valued and rewarded.
