At a Glance
- Tasks: Administer and optimise Salesforce while providing IT support and mentoring junior colleagues.
- Company: Fast-growing UK consultancy known for its collaborative culture and people-first approach.
- Benefits: Competitive salary, flexible remote/hybrid work options, and opportunities for professional growth.
- Other info: Diverse and inclusive environment with strong career advancement opportunities.
- Why this job: Join a dynamic team and enhance your Salesforce skills while making a real impact.
- Qualifications: Salesforce administrative experience or certification is essential; other skills can be developed in-role.
The predicted salary is between 28800 - 43200 £ per year.
This range is provided by TrueNorth. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from TrueNorth
Job Overview
I’m representing a fast-growing UK consultancy based in Newcastle that partners with both public and private sector clients to deliver complex digital transformation projects. They’re known for their collaborative culture, people-first approach, and commitment to building long-term client relationships.
Remote/Hybrid – 2–3 days onsite strongly preferred, but remote will be considered for those who live further away from Newcastle.
The Role
We’re representing a client who is looking for an IT Engineer with a Salesforce focus to join their growing technology team. This is a fantastic opportunity for someone who already has a solid grounding in Salesforce administration and wants to build broader technical expertise with the support of a collaborative IT team.
- Administer, configure, and optimise Salesforce to meet business needs.
- Provide IT support up to 3rd line across hardware, software, and cloud platforms.
- Work closely with cross-functional teams to troubleshoot issues and deliver improvements.
- Mentor and guide junior colleagues, sharing knowledge and best practice.
- Support end users with Salesforce and other IT tools, delivering training where required.
Requirements
Minimum Requirement: Salesforce administrative experience and/or certification
(These are essential – everything else can be developed and upskilled in-role)
Additional Skills:
- Knowledge of Apex code and Salesforce integrations (APIs)
- Familiarity with Microsoft 365, Intune, and cloud technologies (IaaS, PaaS, SaaS)
- Experience with ITSM platforms and documentation
Important Note: Please note visa sponsorship is not available for this role. You must have existing full right to work documentation with no time-limitations to be considered
We believe that different perspectives and experiences make teams stronger. We welcome applications from people of all backgrounds, identities, and life experiences, and encourage anyone with the right skills and drive to apply — even if you don’t meet every requirement listed.
Job Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Engineering, Information Technology, and Sales
- Industries: Staffing and Recruiting, IT Services and IT Consulting, and Software Development
Information Technology Engineer in Newcastle upon Tyne employer: TrueNorth
TrueNorth is an exceptional employer, offering a dynamic work environment in Newcastle that prioritises collaboration and employee growth. With a strong commitment to digital transformation projects, employees benefit from a people-first culture, opportunities for mentorship, and the chance to enhance their technical skills within a supportive team. The hybrid working model allows for flexibility, making it an attractive choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Information Technology Engineer in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your Salesforce skills and any relevant tech knowledge. We recommend doing mock interviews with friends or using online platforms to get comfortable with common questions.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss past experiences where you tackled IT challenges, especially with Salesforce. Real-life examples can really impress your potential employers!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Information Technology Engineer in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your Salesforce experience and any relevant IT skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this opportunity and how you can contribute to our collaborative culture. Keep it personal and engaging!
Showcase Your Technical Skills:Since this role focuses on Salesforce and IT support, make sure to mention any specific projects or experiences that demonstrate your technical expertise. We love seeing real-world applications of your skills!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at TrueNorth
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce administration skills before the interview. Be ready to discuss your experience with configuring and optimising Salesforce, as well as any relevant certifications you hold. This will show that you’re not just familiar with the platform but can also leverage it effectively in a business context.
✨Show Off Your Problem-Solving Skills
Since the role involves troubleshooting and providing IT support, prepare some examples of how you've tackled technical issues in the past. Think about specific challenges you faced, the steps you took to resolve them, and the outcomes. This will demonstrate your analytical thinking and ability to work under pressure.
✨Emphasise Team Collaboration
This consultancy values a collaborative culture, so be ready to talk about your experiences working in teams. Share examples of how you’ve collaborated with cross-functional teams or mentored junior colleagues. Highlighting your people skills will show that you fit well with their people-first approach.
✨Get Familiar with Their Tech Stack
Research the technologies mentioned in the job description, like Microsoft 365, Intune, and cloud platforms. If you have experience with these tools, be prepared to discuss it. If not, showing a willingness to learn and adapt can go a long way in impressing your interviewers.
