Senior Enterprise CSM β€” Hybrid, Growth & Adoption at Scale

Senior Enterprise CSM β€” Hybrid, Growth & Adoption at Scale

Full-Time 60000 - 75000 Β£ / year (est.) No working from home possible
TrueLayer

At a Glance

  • Tasks: Lead strategic relationships and drive adoption for major enterprise merchants across Europe.
  • Company: Join TrueLayer, a forward-thinking company at the forefront of fintech innovation.
  • Benefits: Enjoy hybrid work options, competitive salary, and opportunities for professional growth.
  • Other info: Dynamic environment with a focus on data-driven insights and exceptional client outcomes.
  • Why this job: Make a real impact by collaborating with top brands and shaping product roadmaps.
  • Qualifications: Experience in customer success and strong relationship management skills required.

The predicted salary is between 60000 - 75000 Β£ per year.

True Layer is seeking a Senior Customer Success Manager to lead strategic relationships with major enterprise merchants across Europe.

You will drive adoption at checkout, manage high-profile brands, and grow revenue through cross-sell initiatives.

You will collaborate with Sales, Product and Marketing to deliver data-driven insights and guide product roadmaps, ensuring exceptional client outcomes.

Hybrid work is available with offices in London and Milan.

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Senior Enterprise CSM β€” Hybrid, Growth & Adoption at Scale employer: TrueLayer

TrueLayer is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the fast-paced fintech sector. With flexible working arrangements, generous benefits including meaningful equity, extensive learning opportunities, and a commitment to diversity and inclusion, employees are empowered to thrive both personally and professionally. Located in vibrant cities like London and Milan, TrueLayer provides a stimulating environment where your contributions directly impact millions of users across Europe.

TrueLayer

Contact Details:

TrueLayer Recruitment Team

We think you need these skills to ace Senior Enterprise CSM β€” Hybrid, Growth & Adoption at Scale

Customer Success Management
Strategic Relationship Management
Revenue Growth Strategies
Cross-Selling Initiatives
Collaboration with Sales, Product and Marketing
Data-Driven Insights
Product Roadmap Guidance