At a Glance
- Tasks: Join our team to onboard clients and integrate them into our innovative payment platform.
- Company: TrueLayer, Europe's fastest-growing Pay by Bank network, trusted by industry leaders.
- Benefits: Enjoy flexible hours, hybrid working, generous holiday, and a £1000 learning budget.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be part of the Pay by Bank revolution and make a real impact in fintech.
- Qualifications: Experience in sales integration or customer success, with a good understanding of APIs.
The predicted salary is between 60000 - 80000 £ per year.
TrueLayer is Europe’s fastest-growing Pay by Bank network. We power smarter, safer and faster payments by combining real-time bank payments with financial and identity data. E-commerce, iGaming and Financial Services businesses use our products to onboard new users, accept money and make payouts in seconds, and at scale. Live across 22 countries and with 1 new user joining TrueLayer’s Pay by Bank network every 3 seconds, we’re in a very exciting growth stage. This is why we’re expanding the team across our offices in London, Milan, and Dublin.
TrueLayer’s Integration Sales team is responsible for onboarding and integrating our clients into our platform. We rely on them to ensure clients are given world-class service with the utmost trust and diligence and ensure that their experience of using TrueLayer’s products exceeds their expectations. Solutions Engineers (Integration Sales Managers at TrueLayer) are “Trusted Advisors”, working to map out use cases and ensure our customers realise the value in our service.
We are looking for Integration Sales Managers to facilitate the onboarding and technical integration which includes providing technical guidance, feedback and best practices based on the customer use cases. This also includes working with prospects and showing them solutions as to how an integration with TrueLayer would solve their problems. The Integration Sales Manager is a TrueLayer expert, being an advocate externally and bridging the relationship between customers and internal teams of product, sales and engineering.
If you are tech-savvy, you enjoy building relationships, and are excited to play your part in our story as we expand our platforms across Europe, we want to hear from you!
What we expect from you as a Senior Integration Sales Manager:
- A real sense of ownership for the customers you are responsible for.
- An ability to listen to customer problems and requirements, and then translate these into scoping documents and implementation plans.
- Show technical leadership, by identifying best practices for API integration and assisting customers with their implementation.
- An eye for design and detail, that brings the integration to the next level of quality.
- Advocate for our customer needs internally by delivering insightful, quantitative feedback.
- Build a strong commercial relationship with customers, which means a high level of trust and an ability to influence their decision-making.
- Work closely with customers on identifying unique use cases, and developing collateral to assist in their product build.
- An ability to work highly cross-functionally internally, liaising across Product, Engineering, Sales, Design and more.
About you:
- Have experience in a Sales Integration, Sales Onboarding, Customer Success, Solution Engineering, Technical Support, Developer relations or similar role.
- Enjoy working on complex projects.
- A good understanding of APIs.
- Can switch between communicating with internal and external stakeholders, both technical and non-technical.
- Be able to prioritise efficiently without compromising on quality.
- Be focused in your approach and think ahead of customer needs to ensure a seamless consumer experience.
We would be particularly excited if you have:
- Experience working with Product and Engineering teams.
- Experience working in eCommerce or iGaming.
- Experience managing customers with large $100m+ revenue.
- A computer science or technology focused degree.
- The ability to speak fluently in multiple European languages.
Benefits – What You Can Expect From Us:
- Meaningful equity in the company.
- Flexible hours and hybrid working — work from home and our incredible offices in London, Milan and Dublin.
- 24 days holiday as standard with flexible bank holidays, so you can take those days whenever you like.
- 12 fully-paid wellbeing days a year and your birthday off (on top of the holiday allowance).
- 2 volunteering days to support causes important to you.
- 90 day ‘work from abroad’ policy.
- Generous parental leave, above and beyond statutory requirements and with no minimum tenure.
- Competitive pension contribution at 4% & 4%.
- Private health insurance from the day you start.
- Membership of mental wellbeing platform Spill and premium Calm subscription.
- A £1000 budget to spend on learning & development each year.
- Free lunch from Just Eat.
At TrueLayer, we don’t just do inclusion and diversity. We embrace people that have different opinions, perspectives and personalities. Because we believe that by seeing the world from all sorts of angles, we can make life better for all the people who live in it. We strongly encourage applications from underrepresented groups (e.g. people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from all socio-economic backgrounds). If you’d like to discuss alternative working patterns, please let us know.
We will always aim to make appropriate adjustments to ensure we are fully inclusive to people with different needs during our interview process. So if you need us to make any adjustments to suit your individual needs please let us know – we’ll be happy to support you.
Senior Solution Engineer in London employer: TrueLayer
TrueLayer is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration across its offices in London, Milan, and Dublin. With flexible working hours, generous benefits including meaningful equity, extensive learning and development budgets, and a strong commitment to diversity and inclusion, TrueLayer empowers its employees to thrive both personally and professionally while being part of a rapidly growing fintech revolution.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Solution Engineer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at TrueLayer. A friendly chat can go a long way in getting your foot in the door.
✨Tip Number 2
Show off your tech-savvy side! Be ready to discuss how you can help clients with their integration needs. Bring examples of past projects to the table.
✨Tip Number 3
Prepare for the interview by understanding TrueLayer’s products inside and out. The more you know, the better you can demonstrate how you’ll add value.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the TrueLayer team.
We think you need these skills to ace Senior Solution Engineer in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Solution Engineer role. Highlight your relevant experience in Sales Integration or Customer Success, and show how your skills align with what we’re looking for at TrueLayer.
Showcase Your Technical Skills:Since this role involves a good understanding of APIs, don’t shy away from showcasing your technical expertise. Include specific examples of how you've successfully managed integrations or solved complex problems in previous roles.
Be Personable:We love candidates who can build relationships! Use your application to convey your personality and how you connect with clients. Share stories that demonstrate your ability to listen and respond to customer needs effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the TrueLayer team!
How to prepare for a job interview at TrueLayer
✨Know Your Stuff
Make sure you have a solid understanding of TrueLayer's products and services. Familiarise yourself with their Pay by Bank network and how it integrates with e-commerce, iGaming, and financial services. This will help you demonstrate your technical knowledge and show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully solved complex customer problems in previous roles. Highlight your ability to listen, translate requirements into actionable plans, and provide technical guidance. This will showcase your experience as a 'Trusted Advisor' and your capability to add value to TrueLayer's clients.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their experiences and challenges at TrueLayer. This not only shows your interest but also demonstrates your relationship-building skills, which are crucial for the Integration Sales Manager role.
✨Be Ready to Discuss APIs
Since the role requires a good understanding of APIs, be prepared to talk about your experience with them. Discuss any relevant projects where you've worked on API integrations, and be ready to explain best practices. This will highlight your technical leadership and ability to assist customers effectively.
