Account Executive - eCommerce

TrueLayer is Europe’s fastest-growing Pay by Bank network. We power smarter, safer and faster payments by combining real-time bank payments with financial and identity data. E-commerce, iGaming and Financial Services businesses use our products to onboard new users, accept money and make payouts in seconds, and at scale. Live across 22 countries and with 1 new user joining TrueLayer’s Pay by Bank network every 3 seconds, we’re in a very exciting growth stage.

TrueLayer’s Commercial team is central to our mission of transforming payments in the digital economy. We’re dedicated to delivering exceptional service, building trusted partnerships, and ensuring an outstanding experience throughout the customer journey. We’re looking for a proactive Account Executive with a strong background in e-commerce and FinTech to join our expanding Commercial team. This role focuses on driving growth across e-commerce verticals, developing strategic relationships, and taking ownership of the entire sales cycle — from prospecting to activation and beyond. This is a high-impact role where you’ll be at the forefront of bringing open banking payments to some of the most innovative e-commerce brands in Europe.

What we expect from you as an Account Executive:

• Own the full sales cycle: from initial outreach to contract negotiation and go-live.
• Develop a deep understanding of the e-commerce landscape to identify and convert high-potential merchants.
• Build and manage a robust pipeline of strategic accounts and partnerships across e-commerce verticals.
• Design and execute creative outreach campaigns to engage prospects.
• Work closely with Sales Development Representatives to qualify leads and set up high-quality meetings.
• Collaborate with Sales Engineering and Integration teams to ensure smooth technical onboarding.
• Work with the Underwriting and Risk Teams to adhere to regulatory compliance and thorough due diligence processes.
• Represent TrueLayer at industry events, building our brand and identifying business opportunities.
• Partner with Marketing to optimise campaigns and sales enablement efforts.
• Stay informed about market trends, client needs, and competitive developments in the e-commerce space.
• Use data and reporting tools to measure sales performance, identify opportunities for growth, and drive decision-making.
• Serve as the voice of the customer in product discussions, helping to shape the future of our solutions.

About you:

• You have experience in a commercial role, ideally covering both SDR and AE responsibilities.
• Background in FinTech, SaaS, payments, or a similar high-growth, tech-driven environment.
• Experience applying MEDDICC (or other structured qualification frameworks) to drive effective sales cycles.
• Proven track record of success in e-commerce-related sales or partnership development.
• Comfortable building relationships across all levels of a business, from technical leads to executive stakeholders.
• Strong communication and negotiation skills, both written and verbal.
• Curious, entrepreneurial, and driven to learn about client challenges and market opportunities.
• Thrive in a fast-paced, results-oriented environment.
• Open to feedback and eager to continuously learn and refine your approach.

If you are excited about shaping the future of FinTech and accelerating innovation in the financial services sector, we would be excited to hear from you!

Benefits:

• Meaningful equity in the company.
• Flexible hours and hybrid working.
• A one-off remote-working budget to help you set up your home office.
• 24 days holiday as standard with flexible bank holidays.
• 12 fully-paid wellbeing days a year and your birthday off.
• 2 volunteering days to support causes important to you.
• 90 day ‘work from abroad’ policy.
• Generous parental leave, above and beyond statutory requirements.
• Competitive pension contribution at 4% & 4%.
• Private health insurance from the day you start.
• Membership of mental wellbeing platform Spill.
• A £1000 budget to spend on learning & development each year.
• Free lunch from Just Eat 3 days a week when you are in the office.

At TrueLayer, we don’t just do inclusion and diversity. We embrace people that have different opinions, perspectives and personalities. Because we believe that by seeing the world from all sorts of angles, we can make life better for all the people who live in it. We strongly encourage applications from underrepresented groups. If you’d like to discuss alternative working patterns, please let us know. We will always aim to make appropriate adjustments to ensure we are fully inclusive to people with different needs during our interview process.