At a Glance
- Tasks: Lead the front-of-house team and ensure excellent guest service during busy shifts.
- Company: Roundhay Kitchen & Bar, a vibrant neighbourhood restaurant in Leeds.
- Benefits: Competitive pay, hands-on experience, and opportunities for career growth.
- Other info: Flexible rota with evening and weekend shifts; perfect for students looking to gain experience.
- Why this job: Join a dynamic team and make a real impact on guest experiences.
- Qualifications: Experience in hospitality, customer service, and food safety procedures required.
The predicted salary is between 26000 - 31200 £ per year.
Overview
Roundhay Kitchen & Bar is recruiting a Restaurant Shift Supervisor for its busy neighbourhood restaurant in Leeds, West Yorkshire.
The role is hands-on: the successful candidate will lead the front-of-house team during service, keep guests informed and cared for, support the kitchen pass at peak times and make sure every shift is safe, organised and commercially aware.
This position suits someone who already has experience in a restaurant, caf, hotel food and beverage department or similar hospitality setting.
The supervisor will set the tone on the floor, coach team members, solve guest issues calmly and help the restaurant manager keep standards consistent.
Main duties
- Brief the team before service, allocate sections, check bookings and staffing, monitor table service, operate the POS system when needed and complete cash-up checks at the end of the day.
- Support stock counts, record wastage, follow food safety and allergen procedures, and escalate maintenance or health and safety concerns promptly.
- Handle guest complaints professionally, protect the pace of service during busy periods and maintain clear communication between front of house, bar and kitchen colleagues.
- Help train new starters and contribute to rota planning when the restaurant manager is away.
Experience and skills required
- Evidence of customer service experience of at least 24 months and food and beverage service experience of at least 18 months.
- 12 months of practical experience in food safety procedures, allergen awareness, POS operation, cash handling, team leadership, guest complaint handling and health and safety compliance.
- Six months of stock control and staff scheduling experience.
- Preferred industry background: Accommodation and Food Service Activities, especially restaurants, cafs, hotels, pubs, bars or contract catering.
- Job level: Mid-Level / Supervisor, with at least 12 months operating as a shift leader, supervisor, senior waiter, team leader or equivalent.
Qualifications
- A Level 2 Food Safety in Catering certificate is required.
- GCSE English Grade 4/C or an equivalent functional skills qualification is also requested because the role involves writing shift notes, recording incidents and communicating clearly with guests and colleagues.
- Location and working pattern
The role is based at Roundhay Road, Leeds, West Yorkshire.
Candidates must be able to work in Leeds, West Yorkshire and cover a rota that includes evenings, weekends and occasional bank holidays.
#J-18808-Ljbffr
Restaurant Shift Supervisor in Leeds employer: TrueFitCV Sandbox
TrueFitCV Sandbox is an excellent employer that fosters a dynamic and collaborative work culture in Wolverhampton, where innovation thrives. Employees benefit from a supportive environment that prioritises professional growth, offering ample opportunities for skill enhancement and career advancement. With a focus on building robust software, the company encourages teamwork and creativity, making it a rewarding place for C++ Developers to contribute and excel.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Shift Supervisor in Leeds
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like TrueFitCV Sandbox. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to TrueFitCV Sandbox
Don't be shy about reaching out to TrueFitCV Sandbox directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Shift Supervisor in Leeds
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about TrueFitCV Sandbox and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at TrueFitCV Sandbox
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
