At a Glance
- Tasks: Drive growth and deepen strategic customer relationships across Europe.
- Company: TrueCommerce, a global leader in supply chain connectivity.
- Benefits: High-impact role with strong growth opportunities and collaborative culture.
- Other info: Remote work with occasional travel across EMEA.
- Why this job: Join a dynamic team and work with global brands to make a real impact.
- Qualifications: 5+ years in sales or account management with strong pipeline generation skills.
This is a high-impact role offering autonomy, visibility, and the opportunity to deepen strategic customer relationships across Europe, supported by TrueCommerce’s strong brand and global capabilities. We’re hiring a Senior Client Account Manager to drive growth across our existing customer base while identifying and closing new opportunities. This is a hunter–farmer role for a commercially driven professional who thrives on building relationships, expanding accounts, and consistently delivering against ambitious targets.
As our new Client Account Manager, you combine curiosity with adaptability and a growth mindset. You are motivated to continuously improve how you work, particularly by embracing AI and modern sales technologies to improve outcomes and customer value. You actively use AI-enabled tools to optimise prospecting, expand account insights, increase forecast reliability, and accelerate deal execution. The role is pan-European and supported by a strong global footprint across Europe and North America. You’ll work with customers across key industries including Retail, FMCG, CPG, Building Supplies, and Pharma, helping them unlock value from TrueCommerce’s portfolio of EDI Managed Services, ERP integrations, and supply chain solutions.
What You’ll Do
- Own and grow a portfolio of existing clients, acting as their primary relationship owner
- Deliver against and exceed revenue and bookings targets
- Identify and execute upsell and cross-sell opportunities
- Build and maintain a strong pipeline (~2.5x coverage)
- Strengthening long-term client relationships and customer satisfaction
- Collaborate cross-functionally for delivery and customer success
- Act as a trusted advisor to clients
- Identify internal growth and process improvement opportunities
What We’re Looking For
- 5+ years of sales or account management experience
- Proven ability to meet and exceed revenue targets
- Strong pipeline generation and account growth skills
- Excellent stakeholder management
- Strong commercial awareness and communication
- Ability to work remotely across EMEA
- Willingness to travel (~20%)
Highly Desirable
- Experience with SaaS, EDI, ERP, or supply chain solutions
- Understanding of order-to-cash or P2P processes
- Fluency in Danish and/or German would be a significant advantage, given our regional customer base
Who is TrueCommerce?
TrueCommerce is a global leader in supply chain connectivity, offering fully integrated, end-to-end solutions that enable businesses to achieve greater visibility and control. We support leading global brands in optimising their supply chains and scaling efficiently.
Why Join Us?
- High-impact, high-visibility role
- Work with global brands
- Collaborative, international culture
- Strong growth opportunities
Remote Senior Client Account Manager- EMEA (Remote) in Swansea employer: TrueCommerce
TrueCommerce is an exceptional employer, offering a high-impact role that empowers you to build strategic relationships with global brands while working remotely across Europe. Our collaborative and international culture fosters continuous growth and innovation, providing you with the tools and support to excel in your career. With strong opportunities for professional development and a commitment to embracing modern technologies, TrueCommerce stands out as a rewarding place to work for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Senior Client Account Manager- EMEA (Remote) in Swansea
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. We want to see you shine, so practice common interview questions and think about how your experience aligns with their needs. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We appreciate when candidates show enthusiasm and professionalism, so don’t skip this step!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Remote Senior Client Account Manager- EMEA (Remote) in Swansea
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about building relationships and driving growth. Share specific examples of how you've done this in the past.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your experience in account management and sales, especially any work with SaaS or supply chain solutions. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at TrueCommerce
✨Know Your Numbers
Before the interview, make sure you’re familiar with your past sales figures and achievements. Be ready to discuss how you met or exceeded targets in previous roles, as this will demonstrate your ability to drive growth and deliver results.
✨Research TrueCommerce
Dive deep into TrueCommerce’s offerings, especially their EDI Managed Services and supply chain solutions. Understanding their products will help you articulate how you can add value to their clients and strengthen those strategic relationships.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained client relationships in the past. Highlight your approach to upselling and cross-selling, as well as any specific strategies you’ve used to enhance customer satisfaction.
✨Embrace Technology
Since the role involves using AI and modern sales technologies, be prepared to discuss how you’ve leveraged these tools in your previous positions. Share specific instances where technology helped you optimise your prospecting or improve outcomes for your clients.
