At a Glance
- Tasks: Drive growth and deepen strategic customer relationships across Europe.
- Company: TrueCommerce, a global leader in supply chain connectivity.
- Benefits: High-impact role with strong growth opportunities and collaborative culture.
- Other info: Remote work with occasional travel across EMEA.
- Why this job: Join a dynamic team and work with global brands to make a real impact.
- Qualifications: 5+ years in sales or account management with strong pipeline generation skills.
This is a high-impact role offering autonomy, visibility, and the opportunity to deepen strategic customer relationships across Europe, supported by TrueCommerce’s strong brand and global capabilities. We’re hiring a Senior Client Account Manager to drive growth across our existing customer base while identifying and closing new opportunities. This is a hunter–farmer role for a commercially driven professional who thrives on building relationships, expanding accounts, and consistently delivering against ambitious targets.
As our new Client Account Manager, you combine curiosity with adaptability and a growth mindset. You are motivated to continuously improve how you work, particularly by embracing AI and modern sales technologies to improve outcomes and customer value. You actively use AI-enabled tools to optimise prospecting, expand account insights, increase forecast reliability, and accelerate deal execution. The role is pan-European and supported by a strong global footprint across Europe and North America. You’ll work with customers across key industries including Retail, FMCG, CPG, Building Supplies, and Pharma, helping them unlock value from TrueCommerce’s portfolio of EDI Managed Services, ERP integrations, and supply chain solutions.
What You’ll Do
- Own and grow a portfolio of existing clients, acting as their primary relationship owner
- Deliver against and exceed revenue and bookings targets
- Identify and execute upsell and cross-sell opportunities
- Build and maintain a strong pipeline (~2.5x coverage)
- Strengthening long-term client relationships and customer satisfaction
- Collaborate cross-functionally for delivery and customer success
- Act as a trusted advisor to clients
- Identify internal growth and process improvement opportunities
What We’re Looking For
- 5+ years of sales or account management experience
- Proven ability to meet and exceed revenue targets
- Strong pipeline generation and account growth skills
- Excellent stakeholder management
- Strong commercial awareness and communication
- Ability to work remotely across EMEA
- Willingness to travel (~20%)
- Highly Desirable
- Experience with SaaS, EDI, ERP, or supply chain solutions
- Understanding of order-to-cash or P2P processes
- Fluency in Danish and/or German would be a significant advantage, given our regional customer base
Who is TrueCommerce?
TrueCommerce is a global leader in supply chain connectivity, offering fully integrated, end-to-end solutions that enable businesses to achieve greater visibility and control. We support leading global brands in optimising their supply chains and scaling efficiently.
Why Join Us?
- High-impact, high-visibility role
- Work with global brands
- Collaborative, international culture
- Strong growth opportunities
Remote Senior Client Account Manager- EMEA (Remote) in Southend-on-Sea employer: TrueCommerce
TrueCommerce is an exceptional employer, offering a high-impact role that empowers you to build strategic relationships with global brands while working remotely across Europe. Our collaborative and international culture fosters continuous growth and innovation, supported by cutting-edge AI technologies that enhance your sales capabilities. Join us to unlock your potential in a dynamic environment where your contributions directly influence customer success and business growth.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Senior Client Account Manager- EMEA (Remote) in Southend-on-Sea
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. We want to see you shine, so practice common interview questions and think about how your experience aligns with their needs. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We appreciate when candidates show enthusiasm and professionalism, so don’t skip this step!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Remote Senior Client Account Manager- EMEA (Remote) in Southend-on-Sea
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Client Account Manager role. Highlight your experience in sales and account management, especially any achievements that demonstrate your ability to exceed targets and build strong client relationships.
Showcase Your Skills:Don’t forget to emphasise your skills in pipeline generation and account growth. Use specific examples from your past roles to illustrate how you've successfully identified upsell and cross-sell opportunities, as this is key for us at TrueCommerce.
Be Authentic:Let your personality shine through in your application. We value curiosity and a growth mindset, so share your passion for embracing new technologies like AI in your work. This will help us see how you can fit into our collaborative culture.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team at TrueCommerce!
How to prepare for a job interview at TrueCommerce
✨Know Your Numbers
As a Senior Client Account Manager, you'll need to demonstrate your ability to meet and exceed revenue targets. Before the interview, brush up on your past sales figures and be ready to discuss specific examples of how you achieved your goals. This will show your potential employer that you're results-driven and can deliver on their expectations.
✨Showcase Your Relationship-Building Skills
This role is all about building strong client relationships. Prepare anecdotes that highlight your experience in nurturing client accounts and turning them into long-term partnerships. Be ready to explain how you've successfully identified upsell and cross-sell opportunities in the past.
✨Embrace Technology
TrueCommerce values candidates who are comfortable with AI and modern sales technologies. Familiarise yourself with any relevant tools you've used in previous roles, especially those related to prospecting and account insights. Discuss how these technologies have improved your sales processes and outcomes.
✨Cultural Fit Matters
TrueCommerce has a collaborative, international culture. Research the company’s values and be prepared to discuss how your personal values align with theirs. Show enthusiasm for working in a diverse environment and share experiences that demonstrate your adaptability and teamwork skills.
