At a Glance
- Tasks: Drive growth and deepen relationships with clients across Europe.
- Company: TrueCommerce, a global leader in supply chain connectivity.
- Benefits: High-impact role with strong growth opportunities and a collaborative culture.
- Other info: Remote work with occasional travel; fluency in Danish or German is a plus.
- Why this job: Join a dynamic team and work with leading global brands.
- Qualifications: 5+ years in sales or account management with a proven track record.
The predicted salary is between 60000 - 80000 £ per year.
This is a high-impact role offering autonomy, visibility, and the opportunity to deepen strategic customer relationships across Europe, supported by TrueCommerce’s strong brand and global capabilities.
We’re hiring a Senior Client Account Manager to drive growth across our existing customer base while identifying and closing new opportunities. This is a hunter–farmer role for a commercially driven professional who thrives on building relationships, expanding accounts, and consistently delivering against ambitious targets.
As our new Client Account Manager, you combine curiosity with adaptability and a growth mindset. You are motivated to continuously improve how you work, particularly by embracing AI and modern sales technologies to improve outcomes and customer value. You actively use AI‑enabled tools to optimise prospecting, expand account insights, increase forecast reliability, and accelerate deal execution.
The role is pan‑European and supported by a strong global footprint across Europe and North America. You’ll work with customers across key industries including Retail, FMCG, CPG, Building Supplies, and Pharma, helping them unlock value from TrueCommerce’s portfolio of EDI Managed Services, ERP integrations, and supply chain solutions.
What You’ll Do
- Own and grow a portfolio of existing clients, acting as their primary relationship owner
- Deliver against and exceed revenue and bookings targets
- Identify and execute upsell and cross‑sell opportunities
- Build and maintain a strong pipeline (~2.5x coverage)
- Strengthen long‑term client relationships and customer satisfaction
- Collaborate cross‑functionally for delivery and customer success
- Act as a trusted advisor to clients
- Identify internal growth and process improvement opportunities
What We’re Looking For
- 5+ years of sales or account management experience
- Proven ability to meet and exceed revenue targets
- Strong pipeline generation and account growth skills
- Excellent stakeholder management
- Strong commercial awareness and communication
- Ability to work remotely across EMEA
- Willingness to travel (~20%)
Highly Desirable
- Experience with SaaS, EDI, ERP, or supply chain solutions
- Understanding of order‑to‑cash or P2P processes
- Fluency in Danish and/or German would be a significant advantage, given our regional customer base
Who is TrueCommerce?
TrueCommerce is a global leader in supply chain connectivity, offering fully integrated, end‑to‑end solutions that enable businesses to achieve greater visibility and control. We support leading global brands in optimising their supply chains and scaling efficiently.
Why Join Us?
- High‑impact, high‑visibility role
- Work with global brands
- Collaborative, international culture
- Strong growth opportunities
Senior Client Account Manager, EMEA (Remote) - Growth & Upsell employer: TrueCommerce
TrueCommerce is an exceptional employer, offering a high-impact role as a Senior Client Account Manager that combines autonomy with the opportunity to build strategic relationships across Europe. With a collaborative international culture and strong growth opportunities, employees are empowered to leverage modern sales technologies and AI tools, ensuring they can deliver exceptional value to clients while advancing their careers in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Account Manager, EMEA (Remote) - Growth & Upsell
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Client Account Manager role. Personal referrals can make a huge difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for those interviews by researching TrueCommerce inside out. Understand their products, values, and recent news. This will not only impress your interviewers but also help you tailor your answers to show how you can drive growth and build relationships.
✨Tip Number 3
Showcase your adaptability and growth mindset during interviews. Share specific examples of how you've embraced new technologies or improved processes in your previous roles. This aligns perfectly with what TrueCommerce is looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the TrueCommerce team.
We think you need these skills to ace Senior Client Account Manager, EMEA (Remote) - Growth & Upsell
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Senior Client Account Manager role. Highlight your sales achievements, account management experience, and any relevant industry knowledge to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for building relationships and driving growth. Share specific examples of how you've exceeded targets in the past and how you plan to do the same with us.
Showcase Your Adaptability:We love candidates who embrace change! In your application, mention how you've adapted to new technologies or processes in your previous roles. This will demonstrate your growth mindset and readiness to leverage AI tools in your work.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our amazing team at TrueCommerce!
How to prepare for a job interview at TrueCommerce
✨Know Your Numbers
Before the interview, make sure you’re familiar with your past sales figures and achievements. Be ready to discuss how you met or exceeded targets in previous roles, as this will demonstrate your ability to deliver results.
✨Research TrueCommerce
Dive deep into TrueCommerce’s offerings, especially their EDI Managed Services and supply chain solutions. Understanding their products will help you articulate how you can add value to their clients and align with their growth objectives.
✨Showcase Your Relationship Skills
Prepare examples of how you've built and maintained strong client relationships in the past. Highlight your approach to upselling and cross-selling, as well as any strategies you’ve used to enhance customer satisfaction.
✨Embrace Technology
Familiarise yourself with AI-enabled tools and modern sales technologies that can optimise account management. Be ready to discuss how you’ve used these tools to improve outcomes and drive growth in your previous roles.
