At a Glance
- Tasks: Drive growth and deepen strategic customer relationships across Europe.
- Company: TrueCommerce, a global leader in supply chain connectivity.
- Benefits: High-impact role with strong growth opportunities and collaborative culture.
- Other info: Remote work with occasional travel across EMEA.
- Why this job: Join a dynamic team and work with leading global brands.
- Qualifications: 5+ years in sales or account management with strong pipeline skills.
This is a high-impact role offering autonomy, visibility, and the opportunity to deepen strategic customer relationships across Europe, supported by TrueCommerce’s strong brand and global capabilities. We’re hiring a Senior Client Account Manager to drive growth across our existing customer base while identifying and closing new opportunities. This is a hunter–farmer role for a commercially driven professional who thrives on building relationships, expanding accounts, and consistently delivering against ambitious targets.
As our new Client Account Manager, you combine curiosity with adaptability and a growth mindset. You are motivated to continuously improve how you work, particularly by embracing AI and modern sales technologies to improve outcomes and customer value. You actively use AI-enabled tools to optimise prospecting, expand account insights, increase forecast reliability, and accelerate deal execution. The role is pan-European and supported by a strong global footprint across Europe and North America. You’ll work with customers across key industries including Retail, FMCG, CPG, Building Supplies, and Pharma, helping them unlock value from TrueCommerce’s portfolio of EDI Managed Services, ERP integrations, and supply chain solutions.
What You’ll Do
- Own and grow a portfolio of existing clients, acting as their primary relationship owner
- Deliver against and exceed revenue and bookings targets
- Identify and execute upsell and cross-sell opportunities
- Build and maintain a strong pipeline (~2.5x coverage)
- Strengthening long-term client relationships and customer satisfaction
- Collaborate cross-functionally for delivery and customer success
- Act as a trusted advisor to clients
- Identify internal growth and process improvement opportunities
What We’re Looking For
- 5+ years of sales or account management experience
- Proven ability to meet and exceed revenue targets
- Strong pipeline generation and account growth skills
- Excellent stakeholder management
- Strong commercial awareness and communication
- Ability to work remotely across EMEA
- Willingness to travel (~20%)
- Highly Desirable
- Experience with SaaS, EDI, ERP, or supply chain solutions
- Understanding of order-to-cash or P2P processes
- Fluency in Danish and/or German would be a significant advantage, given our regional customer base
Who is TrueCommerce?
TrueCommerce is a global leader in supply chain connectivity, offering fully integrated, end-to-end solutions that enable businesses to achieve greater visibility and control. We support leading global brands in optimising their supply chains and scaling efficiently.
Why Join Us?
- High-impact, high-visibility role
- Work with global brands
- Collaborative, international culture
- Strong growth opportunities
Remote Senior Client Account Manager- EMEA (Remote) employer: TrueCommerce
TrueCommerce is an exceptional employer, offering a high-impact role that empowers you to build strategic relationships with global brands while working remotely across Europe. With a collaborative and international culture, employees benefit from strong growth opportunities and the chance to leverage cutting-edge AI technologies to enhance customer value. Join us to thrive in a dynamic environment where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Senior Client Account Manager- EMEA (Remote)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn and let them know you're on the hunt for a Senior Client Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. Understand their needs and think about how you can add value with your experience in sales and account management. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be ready to discuss how you've driven growth and built relationships in previous roles. Use specific examples that highlight your achievements and how they align with what TrueCommerce is looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the TrueCommerce team.
We think you need these skills to ace Remote Senior Client Account Manager- EMEA (Remote)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Client Account Manager role. Highlight your experience in sales and account management, especially any achievements that demonstrate your ability to exceed targets and build strong client relationships.
Showcase Your Skills:Don’t forget to emphasise your skills in pipeline generation and account growth. Use specific examples to illustrate how you've successfully identified upsell and cross-sell opportunities in previous roles. This will show us you’re the right fit for driving growth!
Be Authentic:Let your personality shine through in your application. We love candidates who are curious and adaptable, so share your thoughts on how you embrace modern sales technologies and AI tools to improve outcomes. It’s all about showing us your growth mindset!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join the TrueCommerce team!
How to prepare for a job interview at TrueCommerce
✨Know Your Numbers
As a Senior Client Account Manager, you'll need to demonstrate your ability to meet and exceed revenue targets. Before the interview, brush up on your past sales figures and be ready to discuss specific examples of how you achieved your goals. This will show your potential employer that you're results-driven and can deliver under pressure.
✨Showcase Your Relationship-Building Skills
This role is all about building strong client relationships. Prepare anecdotes that highlight your experience in managing accounts and nurturing client connections. Think about times when you turned a challenging situation into a success story, as this will illustrate your adaptability and problem-solving skills.
✨Familiarise Yourself with AI Tools
Since the job involves using AI-enabled tools for optimising prospecting and increasing forecast reliability, make sure you’re familiar with the latest technologies in sales. Research any relevant tools TrueCommerce might use and be prepared to discuss how you've leveraged similar technologies in your previous roles to drive growth.
✨Understand the Industry Landscape
With clients across various sectors like Retail and Pharma, it's crucial to have a solid understanding of these industries. Do some homework on current trends and challenges they face. This knowledge will not only impress your interviewers but also position you as a trusted advisor who can add real value to their business.
