At a Glance
- Tasks: Drive growth and deepen strategic customer relationships across Europe.
- Company: TrueCommerce, a global leader in supply chain connectivity.
- Benefits: High-impact role with strong growth opportunities and collaborative culture.
- Other info: Remote work with occasional travel across EMEA.
- Why this job: Make a real impact while working with global brands and innovative solutions.
- Qualifications: 5+ years in sales or account management with strong pipeline generation skills.
The predicted salary is between 60000 - 80000 £ per year.
This is a high-impact role offering autonomy, visibility, and the opportunity to deepen strategic customer relationships across Europe, supported by TrueCommerce’s strong brand and global capabilities. We’re hiring a Senior Client Account Manager to drive growth across our existing customer base while identifying and closing new opportunities. This is a hunter–farmer role for a commercially driven professional who thrives on building relationships, expanding accounts, and consistently delivering against ambitious targets.
As our new Client Account Manager, you combine curiosity with adaptability and a growth mindset. You are motivated to continuously improve how you work, particularly by embracing AI and modern sales technologies to improve outcomes and customer value. You actively use AI-enabled tools to optimise prospecting, expand account insights, increase forecast reliability, and accelerate deal execution. The role is pan-European and supported by a strong global footprint across Europe and North America. You’ll work with customers across key industries including Retail, FMCG, CPG, Building Supplies, and Pharma, helping them unlock value from TrueCommerce’s portfolio of EDI Managed Services, ERP integrations, and supply chain solutions.
What You’ll Do
- Own and grow a portfolio of existing clients, acting as their primary relationship owner
- Deliver against and exceed revenue and bookings targets
- Identify and execute upsell and cross-sell opportunities
- Build and maintain a strong pipeline (≈ 2.5x coverage)
- Strengthen long-term client relationships and customer satisfaction
- Collaborate cross-functionally for delivery and customer success
- Act as a trusted advisor to clients
- Identify internal growth and process improvement opportunities
What We’re Looking For
- 5+ years of sales or account management experience
- Proven ability to meet and exceed revenue targets
- Strong pipeline generation and account growth skills
- Excellent stakeholder management
- Strong commercial awareness and communication
- Ability to work remotely across EMEA
- Willingness to travel (~ 20%)
Highly Desirable
- Experience with SaaS, EDI, ERP, or supply chain solutions
- Understanding of order-to-cash or P2P processes
- Fluency in Danish and/or German would be a significant advantage, given our regional customer base
Who is TrueCommerce?
TrueCommerce is a global leader in supply chain connectivity, offering fully integrated, end-to-end solutions that enable businesses to achieve greater visibility and control. We support leading global brands in optimising their supply chains and scaling efficiently.
Why Join Us?
- High-impact, high-visibility role
- Work with global brands
- Collaborative, international culture
- Strong growth opportunities
Senior Client Account Manager- EMEA (Remote) in Manchester employer: TrueCommerce
TrueCommerce is an exceptional employer that offers a high-impact role with significant autonomy and visibility, allowing you to deepen strategic customer relationships across Europe. With a collaborative international culture and strong growth opportunities, employees are encouraged to embrace modern sales technologies and AI to enhance their performance, making it a rewarding environment for those looking to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Account Manager- EMEA (Remote) in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Client Account Manager role. Personal referrals can give you a leg up, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for those interviews by researching TrueCommerce and its offerings. Understand how our EDI Managed Services and supply chain solutions can benefit potential clients. This will show your genuine interest and help you stand out as a candidate who’s ready to hit the ground running.
✨Tip Number 3
Practice your pitch! You’ll need to demonstrate your ability to build relationships and drive growth. Role-play with a friend or use AI tools to refine your approach. The more confident you are in showcasing your skills, the better your chances of landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the TrueCommerce team and ready to contribute to our success.
We think you need these skills to ace Senior Client Account Manager- EMEA (Remote) in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Senior Client Account Manager role. Highlight your sales achievements, account management experience, and any relevant industry knowledge to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for building relationships and driving growth. Don’t forget to mention how you embrace modern sales technologies and AI tools – we love that!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements and metrics. Did you exceed revenue targets? How did you grow your client base? Numbers speak volumes, so let us see your success stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at TrueCommerce
✨Know Your Numbers
Before the interview, make sure you’re familiar with your past sales figures and achievements. Be ready to discuss how you met or exceeded targets in previous roles, as this will demonstrate your ability to drive growth and deliver results.
✨Showcase Your Relationship Skills
Prepare examples of how you've built and maintained strong client relationships. Think about specific instances where you acted as a trusted advisor and how that led to upselling or cross-selling opportunities. This is crucial for a role focused on account management.
✨Embrace Technology
Since the role involves using AI and modern sales technologies, be prepared to discuss how you’ve leveraged these tools in your previous positions. Share specific examples of how technology has helped you optimise prospecting or improve customer value.
✨Research TrueCommerce
Take some time to understand TrueCommerce’s offerings and their impact on various industries. Being knowledgeable about their EDI Managed Services and supply chain solutions will show your genuine interest in the company and help you align your answers with their goals.