At a Glance
- Tasks: Drive growth and deepen strategic relationships with clients across Europe.
- Company: TrueCommerce, a global leader in supply chain connectivity.
- Benefits: High-impact role with strong growth opportunities and a collaborative culture.
- Other info: Remote work flexibility with occasional travel across EMEA.
- Why this job: Make a real impact while working with global brands and innovative solutions.
- Qualifications: 5+ years in sales or account management with strong pipeline generation skills.
The predicted salary is between 60000 - 80000 £ per year.
This is a high-impact role offering autonomy, visibility, and the opportunity to deepen strategic customer relationships across Europe, supported by TrueCommerce’s strong brand and global capabilities. We’re hiring a Senior Client Account Manager to drive growth across our existing customer base while identifying and closing new opportunities. This is a hunter–farmer role for a commercially driven professional who thrives on building relationships, expanding accounts, and consistently delivering against ambitious targets.
As our new Client Account Manager, you combine curiosity with adaptability and a growth mindset. You are motivated to continuously improve how you work, particularly by embracing AI and modern sales technologies to improve outcomes and customer value. You actively use AI-enabled tools to optimise prospecting, expand account insights, increase forecast reliability, and accelerate deal execution. The role is pan-European and supported by a strong global footprint across Europe and North America. You’ll work with customers across key industries including Retail, FMCG, CPG, Building Supplies, and Pharma, helping them unlock value from TrueCommerce’s portfolio of EDI Managed Services, ERP integrations, and supply chain solutions.
What You’ll Do
- Own and grow a portfolio of existing clients, acting as their primary relationship owner
- Deliver against and exceed revenue and bookings targets
- Identify and execute upsell and cross-sell opportunities
- Build and maintain a strong pipeline (≈ 2.5x coverage)
- Strengthen long-term client relationships and customer satisfaction
- Collaborate cross-functionally for delivery and customer success
- Act as a trusted advisor to clients
- Identify internal growth and process improvement opportunities
What We’re Looking For
- 5+ years of sales or account management experience
- Proven ability to meet and exceed revenue targets
- Strong pipeline generation and account growth skills
- Excellent stakeholder management
- Strong commercial awareness and communication
- Ability to work remotely across EMEA
- Willingness to travel (~ 20%)
Highly Desirable
- Experience with SaaS, EDI, ERP, or supply chain solutions
- Understanding of order-to-cash or P2P processes
- Fluency in Danish and/or German would be a significant advantage, given our regional customer base
Who is TrueCommerce?
TrueCommerce is a global leader in supply chain connectivity, offering fully integrated, end-to-end solutions that enable businesses to achieve greater visibility and control. We support leading global brands in optimising their supply chains and scaling efficiently.
Why Join Us?
- High-impact, high-visibility role
- Work with global brands
- Collaborative, international culture
- Strong growth opportunities
Senior Client Account Manager - EMEA Growth & Relationships in Manchester employer: TrueCommerce
TrueCommerce is an exceptional employer, offering a high-impact role as a Senior Client Account Manager that combines autonomy with the opportunity to build strategic relationships across Europe. With a collaborative international culture and strong growth opportunities, employees are empowered to leverage cutting-edge AI technologies to enhance customer value and drive success. Join us to work with leading global brands in a dynamic environment that prioritises professional development and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Account Manager - EMEA Growth & Relationships in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Client Account Manager role. Personal referrals can give you a leg up, so don’t be shy about asking for introductions.
✨Tip Number 2
Get savvy with AI tools! Since this role values modern sales technologies, show off your skills by using AI to research potential clients and gather insights. This will not only impress interviewers but also help you hit the ground running.
✨Tip Number 3
Prepare for those interviews by practising your storytelling! Think of examples where you've successfully built relationships or exceeded targets. We want to hear how you’ve made an impact in previous roles, so make it memorable!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining TrueCommerce and being part of our collaborative culture.
We think you need these skills to ace Senior Client Account Manager - EMEA Growth & Relationships in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Senior Client Account Manager role. Highlight your sales achievements, account management experience, and any relevant industry knowledge to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for building relationships and driving growth. Don’t forget to mention how you embrace modern sales technologies and AI tools to enhance customer value.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to exceed targets and grow accounts. Numbers speak volumes, so include metrics where possible to illustrate your success!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at TrueCommerce
✨Know Your Numbers
As a Senior Client Account Manager, you'll need to demonstrate your ability to meet and exceed revenue targets. Before the interview, brush up on your past sales figures and be ready to discuss specific examples of how you've driven growth in previous roles. This will show your potential employer that you’re results-driven and can deliver on their expectations.
✨Showcase Your Relationship Skills
This role is all about building and maintaining strong client relationships. Prepare to share stories that highlight your stakeholder management skills. Think about times when you turned a challenging client situation into a success or how you’ve nurtured long-term partnerships. This will illustrate your capability as a trusted advisor.
✨Embrace Technology
TrueCommerce values candidates who are comfortable with AI and modern sales technologies. Familiarise yourself with any relevant tools you've used in the past, especially those related to prospecting and account insights. Be prepared to discuss how these technologies have improved your sales processes and outcomes.
✨Understand the Industry Landscape
Since you'll be working across various industries like Retail and Pharma, do your homework on current trends and challenges in these sectors. Being able to speak knowledgeably about industry-specific issues will not only impress your interviewers but also position you as someone who can add immediate value to their team.
