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- Tasks: Lead a team to implement EDI solutions and ensure client satisfaction.
- Company: TrueCommerce is a global leader in supply chain management, empowering top brands.
- Benefits: Enjoy remote work options and the chance to make a real impact.
- Why this job: Inspire and mentor a dedicated team while driving operational excellence.
- Qualifications: Experience in leading teams, EDI knowledge, and strong communication skills required.
- Other info: This role offers a chance to work with major global brands.
The predicted salary is between 36000 - 60000 £ per year.
Are you ready to unlock your true potential? Join a growing and global company where you can be part of a team that fuels supply chain solutions. Discover how you can make a big impact.
TrueCommerce is seeking a skilled leader with a knack for driving successful implementations. The Manager, (Software) Implementations will support the implementation process, focusing on planning and delivery to meet expected timelines. This person will promote best practices and methodologies, lead and mentor a team, and act as a point of escalation for client issues, ensuring clients are kept informed.
Your responsibilities will include:
- Supporting team members in defining and delivering EDI solutions
- Maintaining an in-depth knowledge of our products
- Managing projects directly with clients
- Identifying and proposing changes to reduce delivery times
- Adopting a "Right first-time" approach
- Championing the use of implementation automation tools
- Providing training and support to other consultants
- Managing the handover process to the Managed Service Team
- Overseeing the early handover process to the Add-On Team
If you are ready to inspire, mentor, and lead a dedicated team while ensuring client satisfaction and operational excellence, we want to hear from you!
This role is based in the UK and can be a remote opportunity.
As Manager, Implementations, You Will:
- Assign new implementation work to the team, as well as working on your own projects
- Manage and maintain a high-performing implementation team that achieves results
- Be the point of customer escalations
- Own process improvements and best practices
Requirements For Success:
- Documented experience in leading and inspiring team members
- Structured time management skills and committed to achieving targets
- Detailed EDI knowledge and experience of delivering effective EDI solutions
- Ability to prioritise workload
- Excellent verbal and written communication skills
- Problem solving and investigative skills
TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We’ve empowered some of the biggest brands in the world to improve their supply chain performance: Schneider Electric, DanoneWave, Siemens, Ocean Spray, and many more.
Please visit our careers website for additional information.
Manager, Implementation Team - UK employer: TrueCommerce
Contact Detail:
TrueCommerce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Implementation Team - UK
✨Tip Number 1
Familiarise yourself with TrueCommerce's products and services. Understanding their EDI solutions and how they integrate into supply chain management will give you a significant edge during discussions with the hiring team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific challenges you've faced and how you inspired your team to overcome them.
✨Tip Number 3
Research best practices in implementation management and be prepared to share your insights. This demonstrates your commitment to continuous improvement and your ability to drive process enhancements.
✨Tip Number 4
Network with current or former employees of TrueCommerce on platforms like LinkedIn. Gaining insider knowledge about the company culture and expectations can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Manager, Implementation Team - UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leading teams and managing implementations. Use specific examples that demonstrate your ability to drive successful projects and improve processes.
Craft a Compelling Cover Letter: In your cover letter, express your passion for supply chain solutions and your leadership style. Mention how your skills align with the responsibilities of the Manager, Implementation Team role and how you can contribute to TrueCommerce's success.
Showcase EDI Knowledge: Since the role requires detailed EDI knowledge, include any relevant certifications or experiences that showcase your expertise in delivering effective EDI solutions. This will help you stand out as a strong candidate.
Highlight Problem-Solving Skills: Provide examples in your application that illustrate your problem-solving abilities and how you've successfully navigated challenges in previous roles. This is crucial for a position that involves client escalations and process improvements.
How to prepare for a job interview at TrueCommerce
✨Showcase Your Leadership Skills
As a Manager for the Implementation Team, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on mentoring and inspiring team members to achieve their best.
✨Understand EDI Solutions Thoroughly
Since the role requires detailed knowledge of EDI solutions, make sure you brush up on your understanding of these systems. Be ready to discuss specific projects where you've implemented EDI solutions effectively.
✨Highlight Problem-Solving Experiences
TrueCommerce values problem-solving skills. Think of instances where you've tackled challenges during implementations and how you resolved client issues. This will show your capability to handle escalations and maintain client satisfaction.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your time management and prioritisation skills. Prepare to discuss how you would manage multiple projects simultaneously while ensuring quality and timely delivery.
