At a Glance
- Tasks: Drive growth and deepen strategic customer relationships across Europe.
- Company: TrueCommerce, a global leader in supply chain connectivity.
- Benefits: High-impact role with strong growth opportunities and collaborative culture.
- Other info: Remote work with occasional travel across EMEA.
- Why this job: Join a dynamic team and work with global brands to make a real impact.
- Qualifications: 5+ years in sales or account management with strong pipeline generation skills.
This is a high-impact role offering autonomy, visibility, and the opportunity to deepen strategic customer relationships across Europe, supported by TrueCommerce’s strong brand and global capabilities. We’re hiring a Senior Client Account Manager to drive growth across our existing customer base while identifying and closing new opportunities. This is a hunter–farmer role for a commercially driven professional who thrives on building relationships, expanding accounts, and consistently delivering against ambitious targets.
As our new Client Account Manager, you combine curiosity with adaptability and a growth mindset. You are motivated to continuously improve how you work, particularly by embracing AI and modern sales technologies to improve outcomes and customer value. You actively use AI-enabled tools to optimise prospecting, expand account insights, increase forecast reliability, and accelerate deal execution. The role is pan-European and supported by a strong global footprint across Europe and North America. You’ll work with customers across key industries including Retail, FMCG, CPG, Building Supplies, and Pharma, helping them unlock value from TrueCommerce’s portfolio of EDI Managed Services, ERP integrations, and supply chain solutions.
What You’ll Do
- Own and grow a portfolio of existing clients, acting as their primary relationship owner
- Deliver against and exceed revenue and bookings targets
- Identify and execute upsell and cross-sell opportunities
- Build and maintain a strong pipeline (~2.5x coverage)
- Strengthening long-term client relationships and customer satisfaction
- Collaborate cross-functionally for delivery and customer success
- Act as a trusted advisor to clients
- Identify internal growth and process improvement opportunities
What We’re Looking For
- 5+ years of sales or account management experience
- Proven ability to meet and exceed revenue targets
- Strong pipeline generation and account growth skills
- Excellent stakeholder management
- Strong commercial awareness and communication
- Ability to work remotely across EMEA
- Willingness to travel (~20%)
- Highly Desirable
- Experience with SaaS, EDI, ERP, or supply chain solutions
- Understanding of order-to-cash or P2P processes
- Fluency in Danish and/or German would be a significant advantage, given our regional customer base
Who is TrueCommerce?
TrueCommerce is a global leader in supply chain connectivity, offering fully integrated, end-to-end solutions that enable businesses to achieve greater visibility and control. We support leading global brands in optimising their supply chains and scaling efficiently.
Why Join Us?
- High-impact, high-visibility role
- Work with global brands
- Collaborative, international culture
- Strong growth opportunities
Remote Senior Client Account Manager- EMEA (Remote) in Kent employer: TrueCommerce
TrueCommerce is an exceptional employer, offering a high-impact role that empowers you to build strategic relationships with global brands while working remotely across Europe. Our collaborative and international culture fosters continuous growth and innovation, providing you with the tools and support to excel in your career. With strong opportunities for professional development and a commitment to embracing modern technologies, TrueCommerce stands out as a rewarding place to work for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Senior Client Account Manager- EMEA (Remote) in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn and let them know you're on the hunt for a Senior Client Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. Understand their needs and how you can help them grow. This shows you're not just another candidate; you're genuinely interested in making an impact.
✨Tip Number 3
Practice your pitch! Be ready to talk about your past successes in account management and how you've driven growth. Use specific examples that highlight your skills in building relationships and exceeding targets.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team at TrueCommerce.
We think you need these skills to ace Remote Senior Client Account Manager- EMEA (Remote) in Kent
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about building relationships and driving growth. Share specific examples of how you've done this in the past.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your experience in account management and sales, especially any work with SaaS or supply chain solutions. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at TrueCommerce
✨Know Your Numbers
As a Senior Client Account Manager, you'll need to demonstrate your ability to meet and exceed revenue targets. Before the interview, brush up on your past sales figures and be ready to discuss specific examples of how you achieved or surpassed your goals.
✨Showcase Your Relationship Skills
This role is all about building and maintaining strong client relationships. Prepare anecdotes that highlight your experience in managing accounts and how you've successfully nurtured long-term partnerships. Be ready to explain how you can act as a trusted advisor to clients.
✨Embrace Technology
TrueCommerce values candidates who are comfortable with AI and modern sales technologies. Familiarise yourself with relevant tools and be prepared to discuss how you've used technology to optimise prospecting and improve customer outcomes in your previous roles.
✨Research TrueCommerce
Understanding TrueCommerce's offerings and their impact on various industries is crucial. Dive into their portfolio of EDI Managed Services and supply chain solutions. This knowledge will not only help you answer questions but also allow you to ask insightful ones, showing your genuine interest in the company.
