Lead engineering excellence across product that protect revenue today while creating a stronger, more resilient foundation for critical business operations and future modernization. The Director is responsible for leading multiple software development departments delivering business-critical B2B integration solutions. The role combines people leadership, technical governance, and strategic alignment across a distributed, global organization. The Director ensures teams operate efficiently, follow defined processes and standards, and deliver secure, scalable, and high-quality solutions aligned with the company’s business objectives. We are looking for a leader that has led transformational efforts, created and delivered technical roadmaps, and has created engineering excellence. This leader plays a key role in protecting and generating revenue by ensuring our products meet the needs of our large and diverse customer base. Key Responsibilities Engineering Strategy Partner with Product, QA, and Architecture teams to define the roadmap, prioritizing high-value initiatives and platform enhancements. Drive the adoption of automation, CI/CD pipelines, and other tools to increase development velocity and reliability. Define and continuously improve software development processes, methodologies, and SDLC best practices. Establish and enforce release criteria, automated testing goals, and quality benchmarks across teams. Ensure that development processes comply with regulatory and audit requirements, including ISAE3402. Manage leaders and broader team across multiple locations (primarily Europe, Vietnam, China, and US). Lead four departments consisting of architects, developers, QA engineers, database specialists, and monitoring teams. Define individual goals, follow up on performance, and conduct regular evaluations. Drive employee engagement, motivation, and retention across geographically distributed teams. Promote continuous learning by initiating cross-training and identifying ways for the team to grow their skills and experiences. Organizational Alignment
