At a Glance
- Tasks: Drive growth and deepen strategic customer relationships across Europe.
- Company: TrueCommerce, a global leader in supply chain connectivity.
- Benefits: High-impact role with strong growth opportunities and a collaborative culture.
- Other info: Remote work with occasional travel across EMEA.
- Why this job: Join a dynamic team and work with global brands to make a real impact.
- Qualifications: 5+ years in sales or account management with strong pipeline generation skills.
The predicted salary is between 60000 - 80000 £ per year.
This is a high-impact role offering autonomy, visibility, and the opportunity to deepen strategic customer relationships across Europe, supported by TrueCommerce’s strong brand and global capabilities. We’re hiring a Senior Client Account Manager to drive growth across our existing customer base while identifying and closing new opportunities. This is a hunter–farmer role for a commercially driven professional who thrives on building relationships, expanding accounts, and consistently delivering against ambitious targets.
As our new Client Account Manager, you combine curiosity with adaptability and a growth mindset. You are motivated to continuously improve how you work, particularly by embracing AI and modern sales technologies to improve outcomes and customer value. You actively use AI‑enabled tools to optimise prospecting, expand account insights, increase forecast reliability, and accelerate deal execution. The role is pan‑European and supported by a strong global footprint across Europe and North America. You’ll work with customers across key industries including Retail, FMCG, CPG, Building Supplies, and Pharma, helping them unlock value from TrueCommerce’s portfolio of EDI Managed Services, ERP integrations, and supply chain solutions.
What You’ll Do
- Own and grow a portfolio of existing clients, acting as their primary relationship owner
- Deliver against and exceed revenue and bookings targets
- Identify and execute upsell and cross-sell opportunities
- Build and maintain a strong pipeline (~2.5x coverage)
- Strengthen long‑term client relationships and customer satisfaction
- Collaborate cross‑functionally for delivery and customer success
- Act as a trusted advisor to clients
- Identify internal growth and process improvement opportunities
What We’re Looking For
- 5+ years of sales or account management experience
- Proven ability to meet and exceed revenue targets
- Strong pipeline generation and account growth skills
- Excellent stakeholder management
- Strong commercial awareness and communication
- Ability to work remotely across EMEA
- willingness to travel (~20%)
Highly Desirable
- Experience with SaaS, EDI, ERP, or supply chain solutions
- Understanding of order‑to‑cash or P2P processes
- Fluency in Danish and/or German would be a significant advantage, given our regional customer base
Who is TrueCommerce?
TrueCommerce is a global leader in supply chain connectivity, offering fully integrated, end‑to‑end solutions that enable businesses to achieve greater visibility and control. We support leading global brands in optimising their supply chains and scaling efficiently.
Why Join Us?
- High‑impact, high‑visibility role
- Work with global brands
- Collaborative, international culture
- Strong growth opportunities
Senior Client Account Manager- EMEA (Remote) in Birmingham employer: TrueCommerce
TrueCommerce is an exceptional employer, offering a high-impact role as a Senior Client Account Manager that combines autonomy with the opportunity to build strategic relationships across Europe. With a collaborative international culture and strong growth opportunities, employees are empowered to leverage modern sales technologies and AI tools to enhance customer value and drive success. Join us to work with leading global brands in a dynamic environment that prioritises professional development and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Account Manager- EMEA (Remote) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Client Account Manager role. Personal referrals can give you a leg up, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for those interviews by researching TrueCommerce and its offerings. Understand how their EDI Managed Services and supply chain solutions can benefit clients. This will help you showcase your knowledge and passion during the conversation.
✨Tip Number 3
Show off your adaptability and growth mindset! Be ready to discuss how you've embraced AI and modern sales technologies in your previous roles. Highlight specific examples where these tools helped you achieve targets or improve client relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the TrueCommerce team and contributing to our success.
We think you need these skills to ace Senior Client Account Manager- EMEA (Remote) in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Senior Client Account Manager role. Highlight your sales achievements, account management experience, and any relevant industry knowledge to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for building relationships and driving growth. Don’t forget to mention how you embrace modern sales technologies and AI tools – we love that!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to exceed targets and grow accounts. Numbers speak volumes, so include metrics where possible to illustrate your success.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our amazing team at TrueCommerce!
How to prepare for a job interview at TrueCommerce
✨Know Your Numbers
Before the interview, make sure you’re familiar with your past sales figures and achievements. Be ready to discuss how you met or exceeded targets in previous roles, as this will demonstrate your ability to drive growth and deliver results.
✨Showcase Your Relationship Skills
This role is all about building strong client relationships. Prepare examples of how you've successfully managed accounts and strengthened client satisfaction. Highlight your approach to upselling and cross-selling, as well as any strategies you've used to maintain long-term partnerships.
✨Embrace Technology
Since the job involves using AI and modern sales technologies, be prepared to discuss your experience with these tools. Share specific examples of how you’ve leveraged technology to optimise prospecting or improve customer insights, showing that you’re adaptable and forward-thinking.
✨Research TrueCommerce
Familiarise yourself with TrueCommerce’s offerings and their impact on supply chain solutions. Understanding their portfolio will help you articulate how you can add value to their clients and align your skills with their needs, making you a more compelling candidate.
