At a Glance
- Tasks: Partner with HR leaders to enhance employee relations strategies for major UK employers.
- Company: Fast-growing tech firm specialising in employee relations solutions.
- Benefits: Health cash plan, pension, holiday purchase scheme, and retail discounts.
- Other info: Opportunity for career progression into customer and commercial leadership.
- Why this job: Shape ER strategy across top companies and influence real change.
- Qualifications: Experience in senior ER roles and strong understanding of UK employment law.
The predicted salary is between 55000 - 65000 £ per year.
Employee Relations Leader → Customer Success Manager
Four enterprise customers.
One of them is a household name.
All of them have 5,000+ people.
£55,000£65,000 + benefits (flexibility for exceptional ER depth)
Hybrid: North West office roughly once a fortnight
UK-based
Permanent
You have spent years shaping employee relations inside a big organisation.
You have written the frameworks, run the consultations and taken the data to the people who make decisions.
Now picture doing that for several of the UK's best-known employers at once, and seeing more ER strategy in a year than most in-house leaders see in five.
Our client builds employee relations technology and services for large UK employers, including several household names.
It is growing fast, is private-equity backed and has a flat structure.
It needs an ER specialist who can move from running ER to helping other organisations get more from theirs.
What you'll actually do
Be the trusted partner to the HR leadership of about four large customers, each with 5,000+ employees.
You will know their world well enough to talk as a peer, not a supplier.
Show the value the client's platform and services deliver.
Build credible, defensible ROI cases on people outcomes such as absence, case volumes and time to resolution.
No inflated numbers.
Run structured reviews with senior HR stakeholders that change what the customer does next.
Spot where a customer could get more value, and build the business case to make it happen.
Feed what you learn straight into the product and services roadmap.
Customers are at the heart of this business, and so is this role.
This is for you if
You work at Head of ER, ER Lead or Senior ER Manager level (or equivalent) in an organisation with thousands of employees, where ER means programmes and policy, not just individual cases.
Your UK employment law and ER practice is current, and you hold CIPD Level 5 or above.
You can point to a time you spotted a problem, proposed a costed fix, delivered it and measured the result.
You are comfortable with data, and with situations that don't have a clean answer.
You have
deliberately
decided you want a commercial, customer-facing role where HR is the subject matter.
You are not simply looking for your next HR job.
This probably isn't for you if
Your ER experience is mostly individual casework, or it has been built in organisations of a few hundred people.
Your next goal is HR Director.
This role leads somewhere different.
Why people make this move
Breadth:
exposure to ER strategy across several major employers at once.
Influence:
a senior seat in a small business.
You shape what gets built, with direct access to the CEO and exec team.
Pace without politics:
you work with enterprise customers without the bureaucracy of an enterprise.
Progression:
a clear route into customer and commercial leadership.
The business's own leaders have made the same move from HR.
Benefits
include a health cash plan, company pension, a holiday purchase scheme, extra holiday with length of service, retail discounts, and reward and recognition.
The process
A confidential first conversation with True Worth (no CV needed), then an introductory call with the hiring manager, then an interview built around real ER and customer scenarios.
Online assessments are used for insight, not as a pass/fail.
All stages are on Teams.
TPBN1_UKTJ
Strategic ER Client Partner in Liverpool employer: True Worth Consulting Ltd
Join a forward-thinking UK listed group as a Data Governance Lead, where you will have the unique opportunity to shape and build enterprise data governance from the ground up. With a strong commitment to employee development, a collaborative hybrid work culture, and competitive benefits, this role offers a rewarding environment for those looking to make a significant impact in the North West. Embrace the chance to work alongside an engaged executive team that values innovation and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic ER Client Partner in Liverpool
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at True Worth Consulting Ltd!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at True Worth Consulting Ltd.
We think you need these skills to ace Strategic ER Client Partner in Liverpool
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at True Worth Consulting Ltd. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to True Worth Consulting Ltd and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at True Worth Consulting Ltd. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to True Worth Consulting Ltd's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at True Worth Consulting Ltd
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with True Worth Consulting Ltd.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at True Worth Consulting Ltd will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact True Worth Consulting Ltd and how you would contribute to adapting HR strategies.
