Assistant Store Manager in Norwich

The Assistant Store Manager supports the Store Manager in driving store performance through strong sales execution, operational discipline, and exceptional customer experience. This role provides leadership on the sales floor, helps to execute daily store operations, coaches and develops associates, and upholds True Religion’s brand and selling standards. In the Store Manager’s absence, this role provides coverage and leadership to ensure continued performance, team engagement, and operational consistency.

True Religion is an urban casual lifestyle brand focused on high-quality denim, activewear, accessories, and more—for men, women, and kids. Founded in 2002, we re-engineered the classic five-pocket jean with our signature Super T Stitch and iconic horseshoe detailing—now synonymous with bold, unapologetic style and the True Religion legacy.

The Role

• Support Business Results: Partner with the Store Manager to drive store KPIs including sales, payroll, conversion, and shrink, while maintaining operational and visual standards.
• Lead on the Floor: Act as Manager on Duty as assigned, setting expectations, leading shifts, and ensuring a positive, productive store environment.
• Communicate Effectively: Reinforce daily priorities, goals, and expectations while fostering open, respectful communication across the team.
• Coach & Develop Associates: Provide ongoing training, coaching, and feedback to support performance, engagement, and growth.
• Execute with Ownership: Take initiative in planning daily workload, staffing, and floor execution to support business needs.
• Problem Solve & Protect Assets: Use sound judgment to address challenges, resolve issues in real time, and support loss prevention and safety practices.
• Deliver Exceptional Customer Experience: Champion True Religion’s selling culture by coaching in the moment and modeling brand-right behaviors.
• Operational Excellence: Support scheduling, payroll controls, policy execution, and compliance with company procedures.
• Visual & Inventory Execution: Maintain visual merchandising standards, support inventory accuracy, and ensure a clean, organized sales floor and stockroom.

You Are

You are a hands-on retail leader who thrives on the sales floor and enjoys coaching teams to succeed. You bring a positive, solutions-oriented mindset and lead with energy, integrity, and accountability. You are comfortable stepping into leadership coverage when needed, executing store priorities with confidence, and partnering closely with the Store Manager to drive results. You are motivated by growth—both your own and your team’s—and are committed to delivering an exceptional customer experience while consistently representing the True Religion brand.

Qualifications

• 1–3 years of experience in a retail supervisory, key-holder, or management role within a specialty or fashion environment.
• High school diploma or equivalent required; bachelor’s degree preferred.
• Demonstrated ability to support store KPIs, including sales, payroll, and shrink.
• Strong coaching and communication skills with a hands-on leadership approach.
• Experience supporting visual merchandising, inventory management, and loss prevention practices.
• Ability to lead in a fast-paced, high-volume retail environment.
• Proficiency in Microsoft Office and comfort learning retail systems and technology.

Additional Role Information

Compensation: The anticipated base salary range for this role is $XX-$XX per hour. This is a full-time/part-time non-exempt position. The range represents the low and high ends of the expected base salary range for this role based on location. True Religion pays within this range in compliance with applicable laws. Actual compensation will be determined based on experience, skills, knowledge, and internal equity.

Perks: Benefits may include health benefits, a 401(k) with company match, merchandise discounts, and other programs. Eligibility for certain benefits is based on position and hours worked.

Physical & Work Requirements: Ability to maneuver on the sales floor and stockroom, stand for extended periods, walk, bend, stoop, reach, climb ladders, and lift or carry up to 50 pounds. Flexible schedule including weekends, evenings, holidays, and peak retail hours.

Employment Eligibility: Employment is contingent upon meeting applicable employment eligibility requirements. True Religion is an Equal Opportunity Employer. We are committed to an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.