At a Glance
- Tasks: Lead daily operations, optimise workflows, and enhance client delivery in a dynamic consultancy.
- Company: True Partnership, a forward-thinking leadership and performance consultancy.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on high-quality client experiences.
- Why this job: Join a team that drives measurable change and supports leaders in achieving their best.
- Qualifications: Experience in operations management and strong leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
True Partnership is a leadership and performance consultancy that supports leaders, traders, and investment professionals in achieving their best performance. Founded by former finance professionals, the company combines deep industry knowledge with practical leadership experience. True Partnership offers a range of coaching styles, methodologies, and advisory approaches to match the unique needs of each client. The firm focuses on facilitating fresh thinking, measurable behaviour change, and tangible business results. Team members work closely with clients in high-performance environments, helping them navigate complexity and maintain sustainable success.
The Head of Operations is a full-time, hybrid role based in London, with some flexibility to work from home. This position oversees the day-to-day operational management of the consultancy, including resource planning, workflow optimization, and coordination of client delivery across coaching and advisory engagements. The Head of Operations will design and refine operational processes, manage budgets and vendor relationships, track performance metrics, and ensure compliance with internal policies and relevant regulations. The role includes supporting business development activities through operational forecasting, capacity planning, and proposal support, as well as leading internal projects to improve efficiency and scalability. The individual will collaborate closely with the founders and consultants, manage operational staff, and help create a consistent, high-quality client experience.
Qualifications
- Demonstrated experience in operations management, preferably within professional services, consulting, or financial services.
- Strong skills in process design and improvement, including workflow optimization, documentation, and implementation of operational best practices.
- Comfort with budgeting, financial planning, and basic analytics to track KPIs, measure performance, and support data-driven decisions.
- Effective leadership and people management capabilities, including team coordination, stakeholder communication, and change management.
- Proficiency with productivity tools and systems (e.g., project management platforms, CRM systems, collaboration tools) to support scalable operations.
- Excellent written and verbal communication skills, with the ability to work collaboratively across senior stakeholders and client teams.
- Experience in or exposure to leadership development, coaching, or performance consultancy is highly beneficial.
- Ability to work effectively in a hybrid environment in London, balancing office collaboration with independent work from home.
Location: London based hybrid role. 3 days in Mayfair office. 2 days working from home.
Start Date: ASAP
If this is you, or someone in your network, email a CV to tom@truepartnership.com. Full spec available on request.
Head Of Operations employer: True Partnership
True Partnership is an exceptional employer that fosters a dynamic and collaborative work culture, where innovation and performance are at the forefront. Based in London, this hybrid role offers flexibility while providing opportunities for professional growth through hands-on experience in operational management within a supportive team of industry experts. Employees benefit from a commitment to personal development, a focus on measurable outcomes, and the chance to contribute to meaningful client engagements in a high-performance environment.
StudySmarter Expert Advice🤫
We think this is how you could land Head Of Operations
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like True Partnership.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like True Partnership.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace Head Of Operations
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to True Partnership.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of True Partnership. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at True Partnership
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with True Partnership, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at True Partnership, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for True Partnership could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at True Partnership as they’re likely seeking a candidate who can enhance their workplace culture.
