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- Tasks: Manage and improve IT infrastructure and cloud services while ensuring security and performance.
- Company: Join a forward-thinking tech company in Sunderland with a hybrid working model.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment with chances to mentor and grow your career.
- Why this job: Be at the forefront of technology, making a real difference in IT infrastructure.
- Qualifications: 3+ years in Infrastructure or Systems Engineering with strong technical skills.
The predicted salary is between 36000 - 60000 £ per year.
Location: On-site in Sunderland (Hybrid working available)
Travel: Occasional travel to other UK offices (approximately one day per month)
Hours: 37.5 hours per week, Monday–Friday
The Infrastructure & Cloud Engineer is responsible for the management, support, and improvement of core IT infrastructure and cloud services. The role focuses primarily on on-premise infrastructure, networking, and security, with additional responsibility for supporting Microsoft Azure and Microsoft 365 environments. The successful candidate will help maintain a secure, reliable, and high-performing infrastructure environment, while also supporting automation, monitoring, disaster recovery planning, and continuous improvement of IT services. The role will also provide 3rd line support and mentoring to service desk staff where required.
Key Responsibilities- Manage and maintain core IT infrastructure, including Windows Server environments, Active Directory, and enterprise networking.
- Support Microsoft Azure and Microsoft 365 services where required.
- Maintain and optimise network topology, firewalls, and security platforms.
- Monitor infrastructure performance and system availability.
- Troubleshoot incidents and perform root cause analysis.
- Maintain backup and disaster recovery solutions.
- Implement and maintain security best practices and vulnerability management.
- Develop automation and configuration management to improve operational efficiency.
- Provide 3rd line technical support and guidance to IT support teams.
- Maintain documentation for infrastructure, systems, and procedures.
- Assist with IT due diligence, integrations, and onboarding of partner organisations.
- Minimum 3 years’ experience in an Infrastructure or Systems Engineering role.
- Strong experience with Windows Server (2016/2022) and enterprise infrastructure.
- Experience managing Active Directory, Entra ID, and Group Policy.
- Experience with networking technologies including VLANs, routing, DHCP, DNS, and 802.1x.
- Knowledge of firewalls, VPNs, and cyber security best practices.
- Experience with Microsoft 365 administration.
- Working knowledge of Microsoft Azure infrastructure services.
- Experience with SQL Server, IIS, SharePoint administration, and endpoint management tools such as Intune.
- Backup and recovery experience (e.g. Veeam).
- Strong troubleshooting and documentation skills.
Infrastructure and Cloud Engineer employer: True North Group
Contact Detail:
True North Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure and Cloud Engineer
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, webinars, or even local tech events. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those related to cloud services and infrastructure. This gives potential employers a taste of what you can do.
✨Tip Number 3
Don’t just apply blindly! Tailor your approach for each role. Research the company and mention specific projects or values that resonate with you in your conversations. It shows genuine interest and can set you apart.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Plus, it’s a great way to ensure your application gets into the right hands quickly.
We think you need these skills to ace Infrastructure and Cloud Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Infrastructure and Cloud Engineer role. Highlight your experience with Windows Server, Active Directory, and any cloud services like Azure. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about infrastructure and cloud engineering. Share specific examples of your past work that relate to our key responsibilities, and let us know why you want to join StudySmarter.
Show Off Your Troubleshooting Skills: Since troubleshooting is a big part of the job, make sure to include examples of how you've tackled complex issues in the past. We love seeing candidates who can think critically and solve problems effectively!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at True North Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, Active Directory, and networking technologies. Be ready to discuss specific projects or challenges you've faced in these areas, as this will show your practical experience and problem-solving skills.
✨Showcase Your Cloud Skills
Since the role involves Microsoft Azure and Microsoft 365, be prepared to talk about your experience with these platforms. Highlight any automation or configuration management you've implemented, as well as how you've optimised cloud services in previous roles.
✨Demonstrate Your Troubleshooting Prowess
Prepare to share examples of incidents you've troubleshot and how you performed root cause analysis. This is crucial for the role, so having a couple of solid examples ready will help you stand out as a candidate who can handle complex issues.
✨Be Ready to Mentor
As the role includes providing 3rd line support and mentoring service desk staff, think about your past experiences in guiding others. Share how you've helped colleagues improve their skills or resolve technical issues, showcasing your leadership potential.