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For Companies At a Glance
- Tasks: Be the friendly face of our venue, ensuring guests have a fantastic experience.
- Company: Join the Riverside, a beloved Sheffield venue with a vibrant atmosphere.
- Benefits: Enjoy competitive pay, discounts, and ongoing training opportunities.
- Other info: Flexible hours with evening and weekend shifts in a fun, fast-paced environment.
- Why this job: Perfect for those who love food, drink, and making people smile.
- Qualifications: Customer service experience is a plus, but a positive attitude is key.
The predicted salary is between 12 - 12 ÂŁ per hour.
Nestled on the banks of the River Don, the Riverside is one of the most eclectic and best-loved Sheffield venues. Since being taken over by True North Brew Co in 2015, the venue has gone from strength to strength, with an innovative food menu focusing on quality, home cooked dishes. The Riverside is dusting off the decorations and polishing our bells in readiness for our favourite time of year! We're a lovely bunch of supportive and hard working people and we welcome applications to join us to deliver some amazing experiences.
Overview of the Role
Our front of house staff are the stars of the show. They are our guest’s first and last contact and you’ll really set the tone of the site. We like to make our guests feel at home and you make that happen from a friendly welcome to reading their needs throughout their visit. Your role is to build a great relationship and provide them with everything they need to have a lovely experience in the Riverside. Heading into summer which is our peak time - we're looking for people who thrive in a fast paced environment.
Hours: Part Time: Evenings and weekends essential
Personal Characteristics
- You have a natural ability to look after people and make them happy.
- Like us you’ll be passionate about food & drink.
- With previous experience in hospitality, ideally in a similar role but not essential.
- You’ll just need to be hand’s on with a “can do” attitude and able to work flexibly, including some evenings and weekends.
Personal Requirements
- Ideally 1 year of customer service experience in a similar role within the hospitality industry
- Experience of developing great professional relationships with both colleagues & guests
- Organised
Responsibilities
- Setting up and closing down the venue and maintaining high standards
- Serving food and drinks and providing recommendations where possible - Cocktail training provided if needed
- Day to day cleaning tasks to assist in the smooth running of the venue
Benefits
- Employee assistance program including free counselling, financial & legal advice
- Ongoing training, development & progression
- 30% discount in True North sites
- Pension scheme & long service awards
Venue: The Riverside
Salary: From ÂŁ12.21 per hour
Part Time Front of House in Sheffield employer: True North Brew
Contact Detail:
True North Brew Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Front of House in Sheffield
✨Tip Number 1
Get to know the venue! Before your interview, pop by the Riverside and soak up the atmosphere. Familiarising yourself with the place will help you feel more confident and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since you'll be the face of the Riverside, think about how you can make guests feel welcome. Role-play with a friend or family member to nail down your friendly greeting and how to handle different customer scenarios.
✨Tip Number 3
Show off your passion for food and drink! Be ready to chat about your favourite dishes or drinks during the interview. This will not only highlight your enthusiasm but also align with the Riverside's focus on quality home-cooked meals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and keen to join our lovely bunch at the Riverside!
We think you need these skills to ace Part Time Front of House in Sheffield
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick. A friendly tone can go a long way in making your application stand out.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or hospitality. Even if it’s not directly related, show us how your skills can translate into providing a great experience for our guests at the Riverside.
Be Specific About Availability: Since we’re looking for part-time staff, be clear about your availability, especially for evenings and weekends. This helps us understand how you fit into our busy schedule and ensures we can make the most of your talents!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at True North Brew
✨Know the Venue
Before your interview, take some time to research the Riverside. Familiarise yourself with their menu, atmosphere, and what makes them unique. This will not only show your genuine interest but also help you answer questions more confidently.
✨Show Your Personality
As a front of house staff member, your personality is key! Be friendly and approachable during the interview. Share experiences that highlight your ability to connect with guests and create a welcoming environment. Let your passion for food and drink shine through!
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like dealing with a difficult customer or managing a busy shift. Think of examples from your past experience where you successfully navigated similar challenges. This will demonstrate your problem-solving skills and adaptability.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical shift looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.