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- Tasks: Lead a dynamic HVAC service team and ensure top-notch service delivery.
- Company: Join a leading HVAC service specialist with a strong technical foundation.
- Benefits: Competitive salary, performance bonuses, car allowance, and clear career progression.
- Why this job: Step into a critical leadership role with real impact and growth potential.
- Qualifications: Strong air conditioning knowledge and experience managing service engineers.
- Other info: Supportive environment with structured guidance and long-term career opportunities.
The predicted salary is between 65000 - 70000 £ per year.
True are partnering with a nationally operating HVAC service specialist supporting some of the UK’s largest facilities management clients. With a well-established service division, long-term maintenance contracts, and a strong technical backbone, they’re now looking to appoint an experienced Service Manager to take full ownership of a regional engineering team based out of High Wycombe. This is a senior, office-led leadership role, ideal for someone with strong air conditioning and chiller knowledge who enjoys balancing technical oversight, people management and commercial performance. You’ll be stepping into a critical position within the business, with clear long-term progression potential for the right individual.
Service Manager Package:
- £65,000 – £70,000 basic salary
- Performance-related bonus
- Car allowance available if required
- Office-based role with client site visits as needed
- Long-term career progression with a clear pathway beyond Service Manager
The Role:
As Service Manager, you’ll be responsible for overseeing a service team of 15–16 engineers across senior and intermediate levels, ensuring contractual performance, technical quality and commercial targets are consistently met. You’ll manage day-to-day operations including labour allocation, rotas, quoting, ordering and financial performance, while acting as a key point of contact for major TFM clients. Communication is central to this role, you’ll need to confidently explain technical issues to both highly knowledgeable stakeholders and non-technical client administrators.
Key Responsibilities:
- Lead and manage a multi-level HVAC service engineering team
- Oversee service delivery across AC systems, chillers, split systems, VRV/VRF
- Manage quoting, ordering, labour planning, efficiency and rota management
- Monitor operational performance against financial and service KPIs
- Act as a senior client-facing representative, particularly with major TFM providers
- Communicate technical issues clearly and professionally to varied client audiences
- Work closely with the Technical Manager to ensure correct commissioning and standards
- Support engineers with escalation and technical guidance where required
What We’re Looking For:
- Strong technical background in air conditioning and chiller systems (essential)
- Experience managing or supervising service engineers in an HVAC environment
- Commercially aware, with experience managing service financials and efficiency
- Confident communicator with strong client-facing capability
- Organised, structured and comfortable leading teams at scale
Support & Progression:
You’ll report directly into the Service Director, with structured support from a highly experienced Operations Manager during your handover period, you won’t be expected to know everything from day one. This role also offers clear long-term progression, with potential to step into a General Manager or Associate Director-level position as the business continues to grow.
Technical Service Manager in High Wycombe employer: True Consulting Ltd
Contact Detail:
True Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Service Manager in High Wycombe
✨Network Like a Pro
Get out there and connect with people in the HVAC industry! Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that Service Manager role.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your technical expertise in air conditioning and chiller systems. We want to see you confidently discussing your experience managing teams and delivering results. It’s all about showcasing what makes you the perfect fit for the job!
✨Prepare for the Interview
Do your homework before the interview! Research the company, understand their clients, and be ready to discuss how you can help them meet their service delivery goals. We suggest practising common interview questions related to team management and client communication to really impress them.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for talented individuals like you to join our growing team, so take that step and submit your application today!
We think you need these skills to ace Technical Service Manager in High Wycombe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Service Manager role. Highlight your experience with air conditioning and chiller systems, as well as any leadership roles you've held. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Talk about your technical expertise and people management skills, and don’t forget to mention your passion for the HVAC industry. We love a good story!
Showcase Your Communication Skills: Since communication is key in this role, make sure to demonstrate your ability to convey technical information clearly. Whether it's in your CV or cover letter, give examples of how you've successfully communicated with both technical and non-technical audiences.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at True Consulting Ltd
✨Know Your Technical Stuff
Make sure you brush up on your air conditioning and chiller systems knowledge. Be ready to discuss specific technical issues and solutions you've encountered in previous roles. This will show that you’re not just a manager, but someone who understands the nitty-gritty of the job.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you’ve had to balance technical oversight with people management. Highlight your ability to motivate and lead a diverse team, as this role requires strong leadership.
✨Communicate Clearly
Since communication is key in this role, practice explaining complex technical concepts in simple terms. You might be asked to demonstrate how you'd communicate with both technical stakeholders and non-technical clients, so be ready to showcase your versatility.
✨Understand the Business Side
Familiarise yourself with financial performance metrics and service KPIs relevant to HVAC services. Be prepared to discuss how you’ve managed budgets or improved efficiency in previous roles. This will show that you’re commercially aware and can contribute to the company’s bottom line.