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- Tasks: Support and maintain core systems for nationwide production services while solving technical challenges.
- Company: Join Tructyre, a company dedicated to de-risking Britain's fleet with a collaborative approach.
- Benefits: Enjoy extra holiday days, pension contributions, life insurance, and enhanced parental leave.
- Other info: Hybrid work model with opportunities for professional growth and development.
- Why this job: Make a real impact by bridging business needs with innovative tech solutions.
- Qualifications: Experience in ITIL, Windows architecture, Azure, SQL, and automated scripting required.
The predicted salary is between 35000 - 45000 £ per year.
Tructyre is on a mission to "De-risk Britain’s Fleet." We are currently seeking a highly skilled and analytical Technical and Application Analyst to join our team. In this pivotal role, you will support, manage, and maintain the core systems that underpin our nationwide production services. You are a technical expert who can bridge the gap between business problems and technological designs, ensuring our infrastructure is resilient, scalable, and aligned with both UK and European Group objectives.
Key Responsibilities:
- Provide thorough technical systems support to both internal and external customers.
- Identify operational problems, documenting methods of troubleshooting and correction for future use in the form of work instructions.
- Troubleshoot, resolve, implement or escalate incidents, service requests or alerts as required.
- Follow IT Service Management Processes as dictated by SOPs.
- Ensure all IT systems function within the parameters of the SLAs.
- Problem solving and new solution design, implementation and support.
- Maintenance and support, project work and delivery of multiple platforms and systems.
- Act as primary project resource within areas of SME knowledge.
- Creation and maintenance of the IT processes.
- Help and support the Application Super Users Group.
- Build and maintain effective working relationships with colleagues in the UK and Europe.
Requirements:
- Experience working within ITIL Framework of Service Management.
- Expert in Windows architecture and environment.
- Active Directory and LDAP.
- Expert in Microsoft Azure including solutions such as ADF.
- SQL Server and/or Postgres (Infrastructure and DBA Activities).
- Familiar with networking topologies, networking hardware and exposure to network standards and network protocols.
- Disaster Recovery and BCP Planning.
- Automated scripting skills (PowerShell, VBScript) as well as general scripting.
Benefits:
- Additional holiday days for long service.
- Pension Scheme matched contributions up to 4.5% of basic salary.
- Life Insurance.
- Enhanced Maternity & Paternity pay.
- Company Sick Pay Scheme.
- Refer & Earn Programme.
- Employee Assistance Programme.
Technical & Application Analyst in Wales employer: Tructyre
Contact Detail:
Tructyre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical & Application Analyst in Wales
✨Tip Number 1
Network like a pro! Reach out to current employees at Tructyre on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with Windows architecture, Azure, and SQL Server. We want to see that you can bridge the gap between tech and business!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to share examples of how you've tackled operational issues in the past. Remember, they’re looking for someone who can think on their feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Tructyre team.
We think you need these skills to ace Technical & Application Analyst in Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Technical & Application Analyst. Highlight your experience with ITIL, Windows architecture, and any relevant projects you've worked on. We want to see how your skills align with our mission to de-risk Britain’s fleet!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your problem-solving skills and any experience with Azure or SQL Server.
Showcase Your Technical Skills: In your application, don’t shy away from showcasing your technical expertise. Whether it's automated scripting or disaster recovery planning, let us know how your skills can help maintain our core systems effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in directly!
How to prepare for a job interview at Tructyre
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows architecture, Active Directory, and Microsoft Azure. Be ready to discuss specific projects where you've used these technologies, as this will show your expertise and how you can bridge the gap between business needs and tech solutions.
✨Understand ITIL Framework
Since the role involves working within the ITIL framework, it’s crucial to familiarise yourself with its principles. Prepare examples of how you've applied ITIL processes in past roles, particularly in incident management and service delivery, to demonstrate your understanding and experience.
✨Problem-Solving Scenarios
Expect to face some problem-solving scenarios during the interview. Think of a few challenging situations you've encountered in previous roles and how you resolved them. This will showcase your analytical skills and ability to troubleshoot effectively, which is key for this position.
✨Build Relationships
The job requires building effective working relationships, so be prepared to discuss how you've collaborated with colleagues or stakeholders in the past. Highlight any experiences where you’ve worked across teams or regions, as this will show your ability to communicate and work well with others.