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- Tasks: Support and maintain core systems for nationwide production services.
- Company: Join Tructyre, a leader in fleet management solutions.
- Benefits: Enjoy extra holiday days, pension contributions, and life insurance.
- Other info: Hybrid work model with opportunities for career growth.
- Why this job: Be a tech expert solving real-world problems and driving innovation.
- Qualifications: Experience with ITIL, Windows architecture, and Azure solutions required.
The predicted salary is between 40000 - 50000 £ per year.
Tructyre is on a mission to "De-risk Britain’s Fleet." We are currently seeking a highly skilled and analytical Technical and Application Analyst to join our team. In this pivotal role, you will support, manage, and maintain the core systems that underpin our nationwide production services. You are a technical expert who can bridge the gap between business problems and technological designs, ensuring our infrastructure is resilient, scalable, and aligned with both UK and European Group objectives.
Key Responsibilities:
- Provide thorough technical systems support to both internal and external customers.
- Identify operational problems, documenting methods of troubleshooting and correction for future use in the form of work instructions.
- Troubleshoot, resolve, implement or escalate incidents, service requests or alerts as required.
- Follow IT Service Management Processes as dictated by SOPs.
- Ensure all IT systems function within the parameters of the SLAs.
- Problem solving and new solution design, implementation and support.
- Maintenance and support, project work and delivery of multiple platforms and systems.
- Act as primary project resource within areas of SME knowledge.
- Creation and maintenance of the IT processes.
- Help and support the Application Super Users Group.
- Build and maintain effective working relationships with colleagues in the UK and Europe.
Requirements:
- Experience working within ITIL Framework of Service Management.
- Expert in Windows architecture and environment.
- Active Directory and LDAP.
- Expert in Microsoft Azure including solutions such as ADF.
- SQL Server and/or Postgres (Infrastructure and DBA Activities).
- Familiar with networking topologies, networking hardware and exposure to network standards and network protocols.
- Disaster Recovery and BCP Planning.
- Automated scripting skills (PowerShell, VBScript) as well as general scripting.
Benefits:
- Additional holiday days for long service.
- Pension Scheme matched contributions up to 4.5% of basic salary.
- Life Insurance.
- Enhanced Maternity & Paternity pay.
- Company Sick Pay Scheme.
- Refer & Earn Programme.
- Employee Assistance Programme.
Technical & Application Analyst employer: Tructyre
Contact Detail:
Tructyre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical & Application Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees at Tructyre on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can talk confidently about Windows architecture, Azure solutions, and any relevant scripting you've done. We want you to shine!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss past experiences where you identified issues and implemented solutions. This is key for a Technical & Application Analyst role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Technical & Application Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience with ITIL, Windows architecture, and any relevant scripting skills. We want to see how you can bridge the gap between business problems and tech solutions!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Technical & Application Analyst role. Share specific examples of how you've tackled similar challenges in the past – we love a good story!
Show Off Your Problem-Solving Skills: In your application, don’t just list your skills; demonstrate them! Talk about times when you've identified operational problems and how you resolved them. We’re looking for someone who can think on their feet and come up with innovative solutions.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Tructyre
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows architecture, Active Directory, and Microsoft Azure. Be ready to discuss specific projects where you've used these technologies, as this will show your expertise and how you can bridge the gap between business needs and tech solutions.
✨Understand ITIL Framework
Since the role requires experience with the ITIL framework, it’s crucial to familiarise yourself with its principles. Prepare examples of how you've applied ITIL processes in past roles, particularly in incident management and service delivery, to demonstrate your understanding and practical experience.
✨Problem-Solving Scenarios
Expect to face some problem-solving scenarios during the interview. Think of a few challenging situations you've encountered in previous roles and how you resolved them. This will showcase your analytical skills and ability to troubleshoot effectively, which is key for this position.
✨Build Relationships
The job involves working closely with colleagues across the UK and Europe, so be prepared to discuss how you’ve built effective working relationships in the past. Highlight your communication skills and any experience you have in collaborating with diverse teams, as this will be essential for success in the role.