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For Companies At a Glance
- Tasks: Support and maintain core systems, troubleshoot issues, and design new solutions.
- Company: Join Tructyre, a company dedicated to de-risking Britain's fleet.
- Benefits: Enjoy extra holiday days, pension contributions, life insurance, and more.
- Other info: Hybrid work model with opportunities for career growth and development.
- Why this job: Be a key player in tech solutions that impact nationwide services.
- Qualifications: Experience with ITIL, Windows architecture, Azure, SQL, and scripting skills.
The predicted salary is between 35000 - 45000 £ per year.
Tructyre is on a mission to "De-risk Britain’s Fleet." We are currently seeking a highly skilled and analytical Technical and Application Analyst to join our team. In this pivotal role, you will support, manage, and maintain the core systems that underpin our nationwide production services. You are a technical expert who can bridge the gap between business problems and technological designs, ensuring our infrastructure is resilient, scalable, and aligned with both UK and European Group objectives.
Key Responsibilities:
- Provide thorough technical systems support to both internal and external customers.
- Identify operational problems, documenting methods of troubleshooting and correction for future use in the form of work instructions.
- Troubleshoot, resolve, implement or escalate incidents, service requests or alerts as required.
- Follow IT Service Management Processes as dictated by SOPs.
- Ensure all IT systems function within the parameters of the SLAs.
- Problem solving and new solution design, implementation and support.
- Maintenance and support, project work and delivery of multiple platforms and systems.
- Act as primary project resource within areas of SME knowledge.
- Creation and maintenance of the IT processes.
- Help and support the Application Super Users Group.
- Build and maintain effective working relationships with colleagues in the UK and Europe.
Requirements:
- Experience working within ITIL Framework of Service Management.
- Expert in Windows architecture and environment.
- Active Directory and LDAP.
- Expert in Microsoft Azure including solutions such as ADF.
- SQL Server and/or Postgres (Infrastructure and DBA Activities).
- Familiar with networking topologies, networking hardware and exposure to network standards and network protocols.
- Disaster Recovery and BCP Planning.
- Automated scripting skills (PowerShell, VBScript) as well as general scripting.
Benefits:
- Additional holiday days for long service.
- Pension Scheme matched contributions up to 4.5% of basic salary.
- Life Insurance.
- Enhanced Maternity & Paternity pay.
- Company Sick Pay Scheme.
- Refer & Earn Programme.
- Employee Assistance Programme.
Technical & Application Analyst in Birmingham employer: Tructyre
Contact Detail:
Tructyre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical & Application Analyst in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current employees at Tructyre on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can talk confidently about Windows architecture, Azure solutions, and SQL Server. We want you to shine when discussing how you can tackle their challenges!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to share examples of how you've tackled operational issues in the past. This will demonstrate that you can bridge the gap between business problems and tech solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Tructyre team.
We think you need these skills to ace Technical & Application Analyst in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Technical & Application Analyst. Highlight your experience with ITIL, Windows architecture, and any relevant projects you've worked on. We want to see how your skills align with our mission to de-risk Britain’s fleet!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your problem-solving skills and any experience with Azure or SQL Server that makes you stand out.
Showcase Your Technical Skills: In your application, don’t shy away from showcasing your technical expertise. Whether it's automated scripting or disaster recovery planning, let us know how your skills can help maintain and support our core systems effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Tructyre
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows architecture, Active Directory, and Microsoft Azure. Be ready to discuss specific projects where you've used these technologies, as it shows you're not just familiar with them but can apply them effectively.
✨Understand the ITIL Framework
Since the role requires experience within the ITIL framework, be prepared to talk about how you've implemented IT service management processes in previous roles. Think of examples where you've improved service delivery or resolved incidents efficiently.
✨Problem-Solving Mindset
Prepare to showcase your problem-solving skills. You might be asked to walk through a troubleshooting scenario or describe how you would approach a specific operational issue. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Build Relationships
This role involves working closely with colleagues across the UK and Europe, so highlight your experience in building effective working relationships. Share examples of how you've collaborated with teams or supported users in the past, as this will demonstrate your interpersonal skills.