Key Account Manager in Birmingham

Key Account Development Manager – Tructyre

As Key Account Development Manager, you will proactively manage a portfolio of strategic customers all of which are critical in supporting our heavy vehicle business.

You will be capable of planning, building, and delivering, measurable strategic customer account plans within the heavy vehicle portfolio, to maximise value for both Tructyre and the customer.

Key Responsibilities include:

• Build, manage, implement, measure, and own the commercial strategic account plan for the account, ensuring all initiatives are profit enhancing and deliverable for Tructyre.
• Own and understand the sales and profitability of the portfolio along with the development and management of the future pipeline.
• Identify, develop, present, and implement added value initiatives, both internally and to the customer.
• Develop and then maintain effective and regular communication channels in the customer’s business in line with a multi-level contact strategy including building strong relationships at senior level.
• Have a high visibility and build and maintain effective working relationships with all colleagues and departments across the Tructyre regional and central structures. This should include (but are not limited to): Operations, Regional Sales, Administration and Finance/Credit Control.
• Assist in the investigation and resolution of customer complaints and strive to maximise internal and external customer satisfaction and loyalty.
• Manage the cash flow and debt levels of the portfolio, ensuring they are within the agreed tolerances.

The Person:

With previous strategic key account management experience in a B2B organisation with a strong background in tyres or tyre and road transport related services and a proven record of achieving and exceeding sales targets within a key account role. You will have experience in value-based selling and managing internal and external stakeholders. You will also have an understanding and the ability to demonstrate the use of key account methodologies. Focussed on customer satisfaction and needs, you will make a strong personal impression on people, be analytical and curious, and commercially minded.

This is a national field-based role, where travel is required therefore a full valid driver’s licence is essential. Whilst this role will be a national role, it is preferred that candidates live within a reasonable commute of our head office in Birmingham.

Basic Salary of £50,000-£55,000pa depending on experience.

Benefits & Perks:

• EV Company Car
• Competitive Bonus Scheme
• Private Healthcare
• 25 days holiday
• Additional holiday days for long service
• Pension Scheme matched contributions up to 4.5% of basic salary
• Life Insurance
• Enhanced Maternity & Paternity pay
• Company Sick Pay Scheme
• Refer & Earn Programme
• Employee Discount Scheme
• Employee Assistance Programme
• Healthcare Cash Plan option

Tructyre strives for a diverse workforce and an inclusive environment where every colleague can thrive. We encourage applications from all individuals, regardless of race, religion, sex, sexual orientation, age, disability, or any other status protected by law, and will make reasonable adjustments to our recruitment process and workplace practices to ensure equal opportunities for all.