At a Glance
- Tasks: Manage customer calls and ensure satisfaction while handling requests.
- Company: Customer service-focused company in Gateshead with a supportive environment.
- Benefits: £25,000 salary, 264 hours annual leave, wellness programme, and pension scheme.
- Why this job: Join a team dedicated to excellent customer service and make a difference.
- Qualifications: Excellent customer service skills and confidence in using computer systems.
The predicted salary is between 25000 - 25000 £ per year.
A customer service-focused company in Gateshead is seeking a Customer Service Advisor to manage inbound and outbound calls, handle customer requests, and ensure satisfaction.
Ideal candidates should possess excellent customer service skills and be confident in using computer systems.
The role offers a salary of £25,000 per annum, 264 hours of annual leave, and various employee benefits including a wellness program and pension scheme.
Customer Support & Invoicing Specialist employer: Tructyre Fleet Management Limited
Join a customer service-focused company in Gateshead that prioritises employee well-being and satisfaction. With a competitive salary of £25,000 per annum, generous annual leave of 264 hours, and a robust wellness programme alongside a pension scheme, this role offers not just a job but a pathway to personal and professional growth in a supportive work culture.
Contact Details:
Tructyre Fleet Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support & Invoicing Specialist
✨Tip Number 1
Get to know the company! Research their values and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since the role involves managing inbound and outbound calls, try role-playing with a friend or family member. This will boost your confidence and help you handle customer requests smoothly.
✨Tip Number 3
Show off your tech skills! Be ready to discuss your experience with computer systems during interviews. If you’ve used any specific software or tools, mention them to demonstrate your capability.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows us that you’re proactive and keen on joining our awesome team!
We think you need these skills to ace Customer Support & Invoicing Specialist
Some tips for your application 🫡
Show Off Your Customer Service Skills:When writing your application, make sure to highlight your customer service experience. We want to see how you've handled customer requests in the past and what makes you a great fit for our team.
Be Confident with Tech:Since the role involves using computer systems, don’t forget to mention any relevant tech skills you have. We love candidates who are comfortable navigating different software and can adapt quickly!
Tailor Your Application:Take a moment to customise your application for this specific role. We appreciate when candidates take the time to align their experiences with what we’re looking for in a Customer Support & Invoicing Specialist.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tructyre Fleet Management Limited
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you handle difficult customers and ensure satisfaction, as this role is all about providing top-notch support.
✨Familiarise Yourself with Computer Systems
Since the job requires confidence in using computer systems, make sure you can talk about any relevant software you've used in the past. If you know the specific systems the company uses, even better—mention them!
✨Prepare for Role-Play Scenarios
Expect to be put in a role-play situation where you might have to handle a customer call. Practise common scenarios, like dealing with complaints or processing invoices, so you can showcase your skills effectively.
✨Show Enthusiasm for the Company
Research the company and its values. During the interview, express why you're excited about the opportunity and how you align with their customer service focus. A genuine interest can set you apart from other candidates.
