At a Glance
- Tasks: Manage and optimise eCommerce operations for Truckman and ARB UK, ensuring a smooth online experience.
- Company: Join leading suppliers of pickup truck accessories and 4x4 equipment in the UK.
- Benefits: Enjoy competitive salary, 22 days holiday, life insurance, and opportunities for career progression.
- Other info: Work Monday to Friday, with perks like free tea, coffee, and on-site parking.
- Why this job: Kickstart your eCommerce career with hands-on experience in a dynamic and growing environment.
- Qualifications: Previous eCommerce experience and familiarity with platforms like Magento are essential.
The predicted salary is between 30000 - 40000 € per year.
Truckman and ARB UK are leading suppliers of pickup truck accessories and 4x4 equipment, serving both trade and retail customers across the UK. We’re looking for an eCommerce Executive to support the day-to-day running and optimisation of our two online brands, Truckman and ARB UK. This role will play a key part in ensuring both websites are trading effectively, products are well presented, and customers have a smooth online experience. This is a great opportunity for someone looking to develop their career in eCommerce, working across two growing brands with a varied product range and busy trading environment, with scope to grow into a more senior eCommerce or trading role over time.
The job:
- Manage day-to-day website operations across Truckman and ARB UK
- Upload and maintain product listings, ensuring accurate pricing, descriptions, and imagery
- Support the execution of promotions, campaigns, and seasonal offers
- Work with internal and external teams (developers, designers, agencies) to implement website updates and improvements
- Monitor website performance, identifying issues and opportunities to improve conversion
- Take ownership of key areas of site performance and contribute ideas to improve trading and conversion
- Support trading activity, including analysing performance and suggesting improvements to drive revenue
- Assist with merchandising, including category management and on-site search optimisation
- Carry out regular site checks to ensure everything is functioning correctly (products, checkout, navigation)
- Support with content updates, blogs, landing pages, and campaign pages
- Help manage customer journey improvements across both sites
- Support customer service activity via Gorgias, assisting with queries across email and live chat where required
- Work closely with the customer service team to ensure a smooth end-to-end customer experience
- Assist with order processing, issue resolution, and general customer enquiries during busy periods
- Use and support internal ERP systems for order management, stock control, and data accuracy
What sort of person are we looking for?
- Previous experience in an eCommerce or digital role
- Familiarity with platforms such as Magento / Adobe Commerce (or similar)
- Experience with email marketing tools (e.g. Mailchimp)
- Strong attention to detail and organisational skills
- Good understanding of online merchandising and customer experience
- Comfortable working with data and identifying trends
- Basic understanding of SEO principles
- Experience with analytics tools such as Google Analytics (GA4)
- Strong communication skills and ability to work across teams
- Experience with Meta and Google Ads
- Basic HTML knowledge
- Experience using customer service platforms such as Gorgias (or similar)
- Familiarity with ERP systems
- Understanding of order workflows, stock management, and fulfilment processes
Benefits:
- Competitive salary
- 22 days holiday plus bank holidays
- 4 x salary Life Insurance Cover
- Pension scheme
- Branded workwear provided
- On-site parking
- Free tea and coffee
- Cycle to work scheme
- Opportunity for progression within a growing eCommerce team
Note: Working hours are Monday to Friday, between 9:00am - 5:30pm.
Locations
eCommerce Executive in Cheshire, Chester employer: Truckman
Truckman and ARB UK offer a dynamic work environment where eCommerce professionals can thrive. With a focus on employee growth, the company provides ample opportunities for career advancement within a supportive team culture, alongside competitive benefits such as a generous holiday allowance, life insurance, and a cycle to work scheme. Located in the UK, employees enjoy a collaborative atmosphere that encourages innovation and a commitment to delivering exceptional online customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Executive in Cheshire, Chester
✨Tip Number 1
Get your networking game on! Reach out to people in the eCommerce industry, especially those who work at Truckman and ARB UK. A friendly chat can open doors and give you insights that might just help you land that eCommerce Executive role.
✨Tip Number 2
Show off your skills! If you’ve got experience with platforms like Magento or Google Analytics, make sure to highlight that in conversations. We love seeing candidates who can demonstrate their knowledge and how it can benefit our brands.
✨Tip Number 3
Be proactive! Don’t wait for job openings to pop up. Apply through our website and express your interest in the eCommerce Executive position. Let us know why you’re excited about working with Truckman and ARB UK!
✨Tip Number 4
Prepare for interviews by brushing up on your understanding of online merchandising and customer experience. We want to see how you can contribute to improving our websites and making the customer journey smoother.
We think you need these skills to ace eCommerce Executive in Cheshire, Chester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the eCommerce Executive role. Highlight any relevant experience you have in managing online platforms, especially if you've worked with Magento or similar systems. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about eCommerce and how you can contribute to Truckman and ARB UK. Be sure to mention any specific campaigns or projects you've worked on that relate to our brands.
Show Off Your Data Skills:Since we’re all about optimising performance, make sure to showcase your experience with analytics tools like Google Analytics. Share examples of how you've used data to drive decisions or improve customer experiences in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Truckman
✨Know Your eCommerce Basics
Make sure you brush up on your eCommerce knowledge, especially around platforms like Magento or Adobe Commerce. Be ready to discuss how you've used these tools in previous roles and how they can help improve website performance.
✨Showcase Your Analytical Skills
Prepare to talk about your experience with analytics tools like Google Analytics. Think of specific examples where you've identified trends or issues and how you suggested improvements that drove revenue.
✨Demonstrate Attention to Detail
Since this role requires a keen eye for detail, be prepared to discuss how you ensure accuracy in product listings and website content. Bring examples of how you've maintained high standards in your previous work.
✨Communicate Effectively
Strong communication skills are key for this position. Practice explaining complex ideas simply and clearly, as you'll need to collaborate with various teams. Think of times when effective communication led to successful outcomes in your past roles.
