At a Glance
- Tasks: Lead and improve tyre service operations while ensuring safety and customer satisfaction.
- Company: Dynamic company focused on delivering high-quality commercial tyre services.
- Benefits: Competitive salary, company car, generous holiday, and private medical cover.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in the tyre or automotive industry and strong team leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
This role plays a key part in delivering safe, efficient and high-quality TruckForce commercial tyre services across the territory. You will ensure our hubs, spokes and mobile operations run smoothly, safely and consistently, while creating an environment where teams feel supported, developed and empowered to do their best work. By balancing operational excellence, customer care and commercial performance, you help ensure we deliver outstanding service to fleet and local customers while strengthening long-term relationships and trust. Safety, continuous improvement and people development sit at the heart of everything you do.
What You’ll Do
- Lead and continuously improve operational performance across hub, spokes and van operations
- Champion a strong safety culture, ensuring all incidents are reported correctly and preventative practices are embedded
- Deliver excellent customer service across fleet inspections, fitments and account management, aligned to SLAs
- Oversee commercial performance including sales, profitability, margins and cost control
- Manage stock effectively, reducing waste, minimising slow-moving/obsolete stock and ensuring availability
- Support accurate and timely billing, credit control processes and reduction of aged debt in partnership with relevant teams
- Work closely with Account Managers and Business Development colleagues to enhance service quality and customer outcomes
- Coordinate with EBTS and wider teams to optimise service coverage, including out-of-hours support where required
- Maintain strong operational, financial and administrative controls across all activities
- Develop and support a high performing, engaged team through coaching, training and clear development pathways
- Collaborate with regional and national stakeholders through meetings, calls and shared initiatives.
What we’re looking for
- Experience in the tyre industry or a similar fast‑paced, field service or automotive environment
- Proven ability to lead and support teams (circa 10+ people), with a collaborative and people‑focused leadership style
- Strong commercial awareness, with confidence managing budgets, margins and operational performance
- Practical problem‑solving skills with a calm, solutions‑focused approach
- Strong customer relationship skills, with a focus on service quality and long‑term partnerships
- Comfortable working in a dynamic environment with flexibility around working hours, travel and occasional weekend work
- Organised, proactive and able to work with a high level of autonomy while staying connected to wider team goals.
We welcome applicants from a wide range of backgrounds and experiences. Even if you don’t meet every listed qualification, we encourage you to apply.
Benefits
- Competitive salary and bonus scheme.
- Company Car.
- Enhanced defined contribution pension scheme and life assurance scheme.
- 33 days holiday (including bank holidays).
- Private medical cover after qualifying period.
- Staff discount scheme on High Street and leisure activities.
- Option to buy and sell holidays.
- Up to 4 free tyres annually after 12 months service.
- Free eye test and flu vouchers.
Hub Manager - Bristol & South Wales employer: TruckForce
TruckForce is an excellent employer that prioritises the safety and performance of fleet tyres while fostering a supportive work culture. Employees benefit from competitive salaries, generous holiday allowances, and pension plans, alongside opportunities for professional growth through hands-on experience across various UK sites. Join us to be part of a dedicated team that values your contributions and invests in your future.
