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For Companies At a Glance
- Tasks: Lead and improve tyre service operations while ensuring safety and customer satisfaction.
- Company: Join Goodyear, a global leader in tyre innovation and service.
- Benefits: Enjoy competitive salary, company car, generous holiday, and private medical cover.
- Other info: Flexible working hours and opportunities for career growth.
- Why this job: Make a real impact in a dynamic environment with a focus on people development.
- Qualifications: Experience in the tyre or automotive industry and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Office Location: Avonmouth
About Goodyear
We’re dedicated to producing, innovating, and servicing the best tires in the world. For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility. Today, we’re one global team united by bold thinking, relentless drive, and a passion to exceed expectations. If you’re ready to embrace change and make an impact in your career, let’s go.
Why This Role Matters
This role plays a key part in delivering safe, efficient and high-quality TruckForce commercial tyre services across the territory. You will ensure our hubs, spokes and mobile operations run smoothly, safely and consistently, while creating an environment where teams feel supported, developed and empowered to do their best work. By balancing operational excellence, customer care and commercial performance, you help ensure we deliver outstanding service to fleet and local customers while strengthening long-term relationships and trust. Safety, continuous improvement and people development sit at the heart of everything you do.
What You’ll Do
- Lead and continuously improve operational performance across hub, spokes and van operations
- Champion a strong safety culture, ensuring all incidents are reported correctly and preventative practices are embedded
- Deliver excellent customer service across fleet inspections, fitments and account management, aligned to SLAs
- Oversee commercial performance including sales, profitability, margins and cost control
- Manage stock effectively, reducing waste, minimising slow-moving/obsolete stock and ensuring availability
- Support accurate and timely billing, credit control processes and reduction of aged debt in partnership with relevant teams
- Work closely with Account Managers and Business Development colleagues to enhance service quality and customer outcomes
- Coordinate with EBTS and wider teams to optimise service coverage, including out-of-hours support where required
- Maintain strong operational, financial and administrative controls across all activities
- Develop and support a high performing, engaged team through coaching, training and clear development pathways
- Collaborate with regional and national stakeholders through meetings, calls and shared initiatives
What we’re looking for
- Experience in the tyre industry or a similar fast-paced, field service or automotive environment
- Proven ability to lead and support teams (circa 10+ people), with a collaborative and people-focused leadership style
- Strong commercial awareness, with confidence managing budgets, margins and operational performance
- Practical problem-solving skills with a calm, solutions-focused approach
- Strong customer relationship skills, with a focus on service quality and long-term partnerships
- Comfortable working in a dynamic environment with flexibility around working hours, travel and occasional weekend work
- Organised, proactive and able to work with a high level of autonomy while staying connected to wider team goals
We welcome applicants from a wide range of backgrounds and experiences. Even if you don’t meet every listed qualification, we encourage you to apply.
Benefits:
- Competitive salary and bonus scheme.
- Company Car.
- Enhanced defined contribution pension scheme and life assurance scheme.
- 33 days holiday (including bank holidays).
- Private medical cover after qualifying period.
- Staff discount scheme on High Street and leisure activities.
- Option to buy and sell holidays.
- Up to 4 free tyres annually after 12 months service.
- Free eye test and flu vouchers.
Hub Manager - Avonmouth & South West in Bristol employer: TruckForce
Contact Detail:
TruckForce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hub Manager - Avonmouth & South West in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the tyre industry or related fields. Attend events, join online forums, and connect with folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Goodyear and its values. Understand their commitment to safety and customer service. Be ready to share how your experience aligns with their mission and how you can contribute to their success.
✨Tip Number 3
Showcase your leadership skills! Think of examples where you've led teams or improved processes. Highlight your ability to foster a supportive environment and drive operational excellence – that’s what they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Goodyear team. Let’s get you that Hub Manager role!
We think you need these skills to ace Hub Manager - Avonmouth & South West in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hub Manager role. Highlight your experience in the tyre industry or similar environments, and showcase your leadership skills. We want to see how you can lead a team and improve operational performance!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our values at Goodyear. We love seeing genuine enthusiasm for the position!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We’re looking for practical problem-solvers who can stay calm under pressure and find solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at Goodyear!
How to prepare for a job interview at TruckForce
✨Know Your Stuff
Before the interview, dive deep into Goodyear's history and values. Understand their commitment to safety and customer service, especially in the tyre industry. This will help you connect your experience with what they value most.
✨Showcase Your Leadership Skills
Be ready to discuss specific examples of how you've led teams in the past. Highlight your collaborative approach and how you've developed team members. They want to see that you can create a supportive environment while driving performance.
✨Demonstrate Problem-Solving Abilities
Prepare to share instances where you've tackled challenges in a fast-paced environment. Focus on your calm, solutions-focused approach and how it led to successful outcomes. This is crucial for a role that requires practical problem-solving skills.
✨Emphasise Customer Relationships
Talk about your experience in building long-term partnerships with customers. Share how you've ensured service quality and satisfaction, as this aligns perfectly with Goodyear's focus on delivering outstanding service to fleet and local customers.