Hub Coordinator - Stoke
Location: Stoke
About Truckforce
Our TruckForce service network is made up of Goodyear equity-owned hubs and independent service providers specialising in the lifecycle management of truck tyres. Goodyear tyres are the product of over 100 years of innovation and state-of-the-art technology, offering very high levels of performance and safety and is a brand that is looking for several tyre fitters to support them all the way through their career.
Why This Role Matters
- Support the successful day-to-day operation of the hub.
- Help deliver excellent service and maintain strong customer relationships.
- Contribute to the performance, profitability, and efficiency of the hub.
- Play a key role in leading and developing a high-performing team.
What You’ll Do
- Support the Hub Manager in achieving sales, margin, and performance targets.
- Lead and motivate the team to deliver excellent customer service and operational standards.
- Manage daily hub operations, including scheduling, inspections, breakdowns, and callouts.
- Process invoicing, resolve queries.
- Ensure compliance with health and safety standards at all times.
- Step in for the Hub Manager when needed.
- Potentially Support out of hours callouts in busy times ( If Qualified in Commercial tyre fitting)
What We’re Looking For
- Experience in the automotive or commercial tyre industry is highly desirable.
- Qualified in commercial tyre fitting is highly desirable but not essential as training can be given.
- Proven ability to lead a team and deliver excellent customer service.
- Experience working with customers.
- Strong IT skills, including Excel and the ability to learn new systems
- Good numeracy and literacy skills.
- Ability to work independently, take initiative, and manage responsibilities.
- Strong communication, problem-solving, and organisational skills.
Important Information:
- Full-time, permanent Hub Coordinator position within Truckforce Stoke (part of Goodyear).
- Competitive salary with bonus scheme, overtime and use of company van when available.
- Benefits include pension, life assurance and 25 days holiday, plus Bank holidays
- Opportunities for career development within a global organisation.
We welcome applicants from a wide range of backgrounds and experiences. Even if you don’t meet every listed qualification, we encourage you to apply.
#J-18808-Ljbffr
Hub Coordinator - Stoke in Stoke-on-Trent employer: Truckforce-6
At TruckForce, we pride ourselves on being an excellent employer, offering a supportive work culture that values safety and professional growth. Located in Newark, our team enjoys competitive salaries, comprehensive benefits including health and safety training, and opportunities for overtime and bonuses, all while working with a renowned brand like Goodyear. Join us to be part of a dedicated team that prioritises customer service and operational excellence, ensuring you have a rewarding career in the tyre fitting industry.
