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- Tasks: Assist customers with parts selection and provide exceptional service in a fast-paced environment.
- Company: Join Truck Country/Stoops, a leading dealership group with nearly 60 years of experience in the industry.
- Benefits: Enjoy competitive salary, comprehensive benefits, 401K with company match, and bonus opportunities.
- Why this job: Great opportunity for career growth while working in a supportive and dynamic team culture.
- Qualifications: No prior experience needed; just a customer support mindset and eagerness to learn.
- Other info: Diverse candidates are encouraged to apply, promoting an inclusive workplace.
The predicted salary is between 24000 - 36000 £ per year.
Summary: Our Parts Counter Representatives assist both internal and external customers with solutions for their trucking needs. With opportunities from entry-level to experienced, this role is designed for a motivated and career-minded individual who wants the potential to earn more with the increase of knowledge and responsibility. Duties and Responsibilities: Deliver exceptional customer service for our retail parts business. Greet customers and assist in parts selection. Answer questions, provide price quotes, inform of companion part requirements and specials in-person and over the phone. Keep customers informed on the status of special order and back-order parts. Receive, locate, bill, and fulfill orders. Handle customer returns. Deliver exceptional customer service to our Service department. Assist mechanics with acquiring parts. Locate and secure parts from various vendors for shop jobs. Help control and maintain inventory. All other duties as assigned. Minimum Qualifications: · Customer Support Driven · Eager to learn a new career with great opportunities for advancement Truck Country / Stoops Freightliner-Western Star Offers: · Competitive Salary · Comprehensive Benefit Package · 401K Plan with Company Match · Bonus Opportunities Truck Country / Stoops Freightliner-Western Star is one of the largest Freightliner and Western Star dealership groups in the U.S. today, serving customers at locations in Illinois, Indiana, Iowa, Ohio, Michigan, and Wisconsin. For nearly 60 years, Truck Country/Stoops has offered new and used medium and heavy-duty trucks, expert service, an extensive parts inventory, and convenient financing options. Truck Country / Stoops Freightliner-Western Star is part of McCoy group, Inc., which was founded in 1958 by Robert McCoy in Shullsburg, WI. Today the company is still family-owned and is operated in the leadership of the McCoy family. Affirmative Action/Equal Opportunity Employer – Qualified women, minorities and people with disabilities encouraged to apply. #J-18808-Ljbffr
Parts Counter – Inside Sales – 2nd Shift Stoops Freightliner employer: Truck Co
Contact Detail:
Truck Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Counter – Inside Sales – 2nd Shift Stoops Freightliner
✨Tip Number 1
Familiarise yourself with the trucking industry and the specific parts that are commonly used. This knowledge will not only help you in conversations with customers but also demonstrate your commitment to the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. Being able to effectively communicate and assist customers will be crucial in this position.
✨Tip Number 3
Network with current employees or professionals in the industry through platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 4
Prepare questions to ask during your interview about the company's approach to customer service and parts management. This shows your interest in the role and helps you gauge if it's the right fit for you.
We think you need these skills to ace Parts Counter – Inside Sales – 2nd Shift Stoops Freightliner
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Parts Counter Representative. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to assist customers, handle orders, and manage inventory effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your previous experiences have prepared you for this position.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, as well as ensuring that all information is accurate and complete.
How to prepare for a job interview at Truck Co
✨Know Your Products
Familiarise yourself with the parts and services offered by Stoops Freightliner. Understanding the products will help you answer customer queries confidently and demonstrate your commitment to the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight your ability to handle difficult situations and ensure customer satisfaction, as this is crucial for the Parts Counter role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Demonstrate a Willingness to Learn
Express your eagerness to learn and grow within the company. Mention any relevant experiences or skills that showcase your adaptability and readiness to take on new responsibilities.
