At a Glance
- Tasks: Manage office communications, schedule jobs, and support our team in delivering top-notch handyman services.
- Company: TruBlue Home Service Ally, a family-oriented company dedicated to home maintenance.
- Benefits: Flexible hours, 401K, paid holidays, and company gear.
- Other info: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Join a supportive team and make a real difference in people's lives.
- Qualifications: Strong computer skills, customer service expertise, and ability to work with diverse teams.
The predicted salary is between 25000 - 30000 £ per year.
Tru Blue Home Service Ally is dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind.
Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance.
We are dedicated to helping busy adults and seniors protect their home investment.
We are searching for an experienced Office Manager/Administrator to help our growing company expand into the future.
The candidate will be required to
- Maintain communication with customers via our office phone system, texting, and emails.
- Schedule meetings with potential customers for our estimators.
- Schedule approved jobs according to staffing availability.
- Maintain inventory of all literature and marketing materials used by Tru Blue.
- Relay any communications between clients, staff, and management.
- Track hours worked by employees per job.
- Track purchases made for each job.
- Assist the manager with sending out invoices when the projects are complete.
- Assist estimators with material location and pricing.
- Help maintain our social media accounts and email communication with our prospects.
What we value
- FAMILY – Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family!
- INTEGRITY – Treating people with respect and looking for the same in return, everyone has a voice!
- TRUST – Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too!
- QUALITY – Taking pride in one’s work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you!
The appropriate candidate for the position will have the skills and experience in the following areas:
- Excellent computer skills, including Excel, Word, and CRM platforms
- Excellent social media knowledge including Facebook, Nextdoor, etc.
- Strong work ethic and take pride in your work
- Expert in customer satisfaction – treat people with respect and expect it in return
- Ability to communicate with clients with diverse socioeconomic status and age differences.
- Ability to work with a diverse team of employees.
- Ability to set an efficient schedule for a growing number of crew members.
- Ability to adjust to interruptions, (ie. last minute cancellations, call-offs, illnesses, etc.)
- Have a basic knowledge of business principles including profitability and efficiency.
We provide
- Regular Work Hours
- Flexible Scheduling
- AFLAC (Accident Insurance included, other coverages available)*
- 6 paid holidays *
- Paid vacations *
- Tru Blue t-shirts, polos, and other company gear
- Strong Office Support
- *after 6-month anniversary
Office Administrator in Chester employer: TruBlue Home Service Ally
TruBlue Home Service Ally is an exceptional employer that prioritises family values, integrity, and quality in its work culture. As an Office Administrator, you will enjoy regular work hours, flexible scheduling, and a supportive environment that fosters employee growth and satisfaction. With benefits like 401K, paid holidays, and a strong emphasis on teamwork, TruBlue offers a rewarding opportunity for those looking to make a meaningful impact in the lives of our customers.
