At a Glance
- Tasks: Lead a dynamic team to deliver top-notch customer service and manage daily operations.
- Company: Join a reputable body shop in Penrith with a focus on quality and customer satisfaction.
- Benefits: Competitive salary up to £55,000, Monday to Friday hours, and career growth opportunities.
- Other info: Enjoy a supportive work environment with a focus on team success and individual performance.
- Why this job: Make a real impact by ensuring every vehicle repair meets high standards and customer expectations.
- Qualifications: Full driving licence, excellent communication skills, and experience with Autoflow preferred.
The predicted salary is between 42300 - 51700 £ per year.
Location: Penrith
Salary: Up to £55,000
Hours: 45 hours per week, Mon-Friday
Our client is looking to recruit a Bodyshop Manager / Bodyshop Controller / General Manager for our body shop to facilitate and oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time. The successful candidate will deliver exceptional market-leading customer service by actively managing the delivery of a first-class customer service journey. This will be achieved by exercising a proactive control of the customer experience, from initial booking into the final return of the vehicle.
Responsibilities:
- To deliver financial results in line with agreed budgeted requirements
- To manage site resources and costs to optimise capability and profitability
- To actively and effectively manage work provider and supplier relationships
- To manage compliance to all company processes as well as current Health & Safety, PAS125 and manufacturer standards
- To deliver structured individual performance management processes
We are looking for somebody with a full driving licence, a professional appearance, excellent communication skills and the ability to show a calm, confident approach.
Skills and Qualifications:
- Delivery of proactive performance management
- Staff recruitment and current HR policies
- Autoflow experience is a MUST
- Ideally, we are looking for somebody with an in-depth knowledge of current management systems (Autoflow) and tools as well as the ability to interpret printed estimating package information; however, this is not an essential requirement, but very desirable.
Bodyshop Manager in Penrith employer: Tru Talent
Tru Talent is an excellent employer, offering a dynamic work environment where skilled tradespeople can thrive. With a focus on high-quality craftsmanship and customer satisfaction, employees benefit from competitive pay, opportunities for professional development, and a supportive team culture that values attention to detail and excellence in service delivery.
