Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Book vehicles, manage customer updates, and ensure smooth workshop operations.
- Company: Join a leading automotive dealership in Reading with a focus on customer satisfaction.
- Benefits: Earn up to £30k, enjoy 23 days holiday, and work Monday to Friday.
- Why this job: Be the face of the dealership and make a real difference in customer experiences.
- Qualifications: Previous experience in a similar role and strong communication skills required.
- Other info: Dynamic team environment with opportunities for growth and development.
The predicted salary is between 21600 - 36000 £ per year.
Location: Reading
Salary: Up to £30 per year DOE
Hours: Monday to Friday 08:00 to 16:30 plus one in four Saturdays 08:00 to 13:00
Job Type: Full time permanent
What you will do:
- Book vehicles into the workshop to match capacity and customer availability
- Deal with customers face to face and by phone, keeping them updated on times and costs
- Produce accurate job card estimates, invoices and warranty paperwork
- Identify additional work and convert opportunities professionally and ethically
- Liaise with parts and workshop teams to ensure smooth workflow and on time repairs
- Ensure high levels of customer satisfaction and follow up where needed
What we need from you:
- Previous experience as a Service Advisor, Aftersales Advisor or similar role in a dealership
- Strong customer service and communication skills
- Good organisational ability and accuracy with job cards and paperwork
- Commercial awareness and confidence discussing additional work with customers
- Kerridge experience advantageous but not essential
Top benefits:
- Up to £30 per year depending on experience
- 23 days holiday
Automotive Service Advisor in London employer: Tru Talent
Contact Detail:
Tru Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor in London
✨Tip Number 1
Get to know the company before your interview! Research their values, services, and recent news. This will help us tailor our answers and show genuine interest in the role.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost our confidence and help us articulate our experience as a Service Advisor.
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and polished for the interview. It shows we take the opportunity seriously.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can set us apart from other candidates. It shows appreciation and keeps us fresh in their minds.
We think you need these skills to ace Automotive Service Advisor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Automotive Service Advisor role. Highlight your previous experience in similar positions and showcase your customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the automotive industry and how your skills align with what we’re looking for. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: As a Service Advisor, communication is key. In your application, give examples of how you've effectively dealt with customers in the past. We want to know how you keep them informed and satisfied!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’re good to go!
How to prepare for a job interview at Tru Talent
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive services and the role of a Service Advisor. Familiarise yourself with common industry terms, processes, and any specific software they might use, like Kerridge. This will show that you're not just interested in the job but also understand the ins and outs of the industry.
✨Customer Service is Key
Since this role heavily revolves around customer interaction, prepare examples from your past experiences where you’ve excelled in customer service. Think about how you handled difficult situations or turned a negative experience into a positive one. This will demonstrate your ability to keep customers happy and satisfied.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common questions for Service Advisors, such as how you would handle a customer complaint or how you prioritise tasks. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the company’s approach to customer satisfaction, or how they measure success in the role. Asking questions shows your genuine interest in the position and helps you assess if it’s the right fit for you.
