Customer Service Advisor in Leeds

Customer Service Advisor in Leeds

Leeds Full-Time On-site
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Working Hours:

8:00am - 17:00pm Monday - Friday

New vacancy for a

Front of House/CSA/Customer Service Advisor

to join a busy accident repair centre.

Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service.

Responsibilities of a Front of House/CSA/Customer Service Advisor:

  • Multi-tasking and prioritising tasks
  • Attention to detail in all administration
  • Liaising with Parts suppliers and Department
  • Reporting to the Site Manager

Skills and Qualifications of a Front of House/CSA/Customer Service Advisor:

  • Experience of working in a modern Accident Repair Centre/Bodyshop is
  • Ideally used Autoflow
  • Excellent customer service and organisation skills
  • Excellent administrative skills
  • Ability to work well under pressure and to tight deadlines
  • Ability to work within a team environment

Mandatoryfor this role due to need in the role.

This is a full-time temporary position for a skilled and courteous

Front of House/CSAto earn a Competitive salary together with excellent brand approvals and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is desired but not essential.

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Customer Service Advisor in Leeds employer: Tru Talent

As a leading UK automotive repair organisation, we pride ourselves on fostering a dynamic work culture that prioritises employee development and continuous improvement. Our Technical Training & Development Coordinator role offers competitive salaries, a comprehensive benefits package, and the opportunity to make a significant impact on the next generation of industry talent through engaging training programmes. With a focus on collaboration and professional growth, our hybrid working model allows for flexibility while supporting a national network of repair centres.

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Contact Details:

Tru Talent Recruitment Team