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- Tasks: Provide top-notch customer support in French and English while managing data and queries.
- Company: Join a fast-paced, supportive team in a professional environment.
- Benefits: Earn £13.75 per hour with a structured work schedule and career development opportunities.
- Why this job: Make a real difference by helping European clients and enhancing your skills.
- Qualifications: Fluent in French and English, with customer service experience and strong organisational skills.
- Other info: Perfect for detail-oriented individuals looking to grow in a dynamic team.
The predicted salary is between 27500 - 30000 £ per year.
Location: Egham
Hourly Rate: £13.75 per hour
Hours: Monday to Friday, 8:00am – 5:00pm (40 hours per week)
We are currently recruiting for a French‑Speaking Customer Service Administrator to join a fast‑paced and supportive team. This is a fantastic opportunity for a highly organised individual who enjoys delivering excellent customer service and supporting European clients in a professional environment.
Key Responsibilities:- Accurately input, update, and maintain customer records and data
- Provide professional customer support to European agencies in both French and English
- Handle customer queries efficiently, ensuring a high level of service at all times
- Investigate court summons and support cost reduction processes
- Utilise Microsoft Office packages, including Excel and PowerPoint, to support daily tasks
- Work independently to meet productivity targets and deadlines
- Ensure all work meets quality standards and complies with company procedures
- Provide general administrative support to the wider team as required
- Fluent in both French and English (written and spoken)
- Previous experience within a customer service or administrative role
- Strong organisational skills with excellent attention to detail
- Confident using Microsoft Office and Windows systems
- A proactive, reliable, and solution‑focused approach
- Ability to work both independently and as part of a team
This role would suit someone who is detail‑oriented, adaptable, and confident communicating across international teams, looking to develop their career within a professional and structured environment.
French Speaking Customer Service Administrator in Egham employer: Tru Talent
Contact Detail:
Tru Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French Speaking Customer Service Administrator in Egham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a French-speaking customer service role, and they might just have the inside scoop on openings.
✨Tip Number 2
Practice makes perfect! Brush up on your interview skills by doing mock interviews with friends or family. Focus on showcasing your bilingual abilities and how you can deliver top-notch customer service.
✨Tip Number 3
Tailor your approach! When you find a job that excites you, research the company and prepare specific examples of how your skills match their needs. This shows you're genuinely interested and ready to contribute.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it gives us a chance to see your enthusiasm for the role right from the start!
We think you need these skills to ace French Speaking Customer Service Administrator in Egham
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about supporting our European clients, make sure to highlight your fluency in both French and English. Use examples from your past experiences where you’ve successfully communicated in both languages.
Tailor Your CV: We want to see how your skills match the job description. Don’t just send a generic CV; tweak it to showcase your customer service experience and organisational skills that fit the role of a Customer Service Administrator.
Be Professional Yet Personable: When writing your cover letter, strike a balance between professionalism and a friendly tone. We love candidates who can connect with our clients while maintaining a high level of service.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way for us to keep track of your application and get back to you!
How to prepare for a job interview at Tru Talent
✨Brush Up on Your French
Since this role requires fluency in both French and English, make sure to practice your language skills before the interview. Try to engage in conversations or even do a mock interview in French to boost your confidence.
✨Know the Company Inside Out
Research the company’s values, mission, and recent news. This will not only help you answer questions more effectively but also show that you’re genuinely interested in being part of their team.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face in this role. Prepare examples from your past experience where you successfully handled difficult situations or queries, especially in a bilingual context.
✨Show Off Your Organisational Skills
As the job requires strong organisational abilities, be ready to discuss how you manage your time and tasks. Bring examples of how you’ve maintained records or managed multiple priorities in previous roles.