At a Glance
- Tasks: Supervise activities, ensure safety, and provide excellent customer service in a lively entertainment centre.
- Company: Fun family entertainment centre in Bournemouth with a vibrant atmosphere.
- Benefits: Flexible hours, competitive pay, and a dynamic work environment.
- Why this job: Join a fun team and make a positive impact on family experiences.
- Qualifications: Experience with the public, friendly attitude, and ability to supervise children.
- Other info: Opportunity for growth and development in a supportive team.
The predicted salary is between 13 - 16 Β£ per hour.
Location: Bournemouth
Salary: Β£13.00 per hour
Hours: Permanent - 25-40 hours per week on a zero hour contract. Must be flexible to work weekends.
Our client, a lively family entertainment centre, is seeking an energetic and reliable Activities Supervisor to support and manage the venue during busy weekend periods.
Key Responsibilities
- Open and close the venue as required, including alarm systems and security checks.
- Conduct opening and closing health and safety inspections of equipment, soft play, toilets, and communal areas.
- Operate tills and card machines accurately; ensure correct cash handling and financial procedures are followed.
- Serve customers in a friendly manner, explaining rules and procedures, answering queries, and monitoring behaviour to maintain a safe, family-friendly environment.
- Serve food and drinks from the bar as required.
- Accept and store deliveries securely, checking items against delivery notes.
- Maintain a clean, safe, and welcoming environment for visitors throughout the shift.
- Monitor arcade machines, provide refunds if necessary, and report any faults to suppliers.
- Report defective services, equipment, and facilities to management.
- Assist other staff with daily duties and provide guidance where needed.
- Support First Aid staff in accident management when required.
- Ensure all doors are locked, electrical items switched off, and alarms set at the end of shifts.
- Maintain responsibility for site keys and security procedures.
Person Specification
- Professional and approachable manner at all times.
- Ability to supervise children and ensure safe, responsible play.
- Full Enhanced DBS required.
- Experience working with the public, including till operation, bar or food service preferred.
- Willingness to work collaboratively with the team and assist where needed.
- Attend training sessions and staff meetings as required.
- Keep up to date with venue procedures and activities.
- Record compliments and complaints in line with company procedures.
Click 'Apply Now' to take the next step in your career.
Activities Supervisor employer: Tru Talent
Contact Detail:
Tru Talent Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Activities Supervisor
β¨Tip Number 1
Get to know the venue! Before your interview, visit the family entertainment centre if you can. Familiarising yourself with the environment will help you speak confidently about how you can contribute to keeping it safe and fun for everyone.
β¨Tip Number 2
Show off your people skills! As an Activities Supervisor, you'll be interacting with families and kids all day. During your interview, share examples of how you've handled customer queries or resolved issues in a friendly manner. We want to see that you can keep the atmosphere lively!
β¨Tip Number 3
Flexibility is key! Make sure to highlight your availability to work weekends and varying hours. This role requires someone who can jump in when needed, so let us know you're ready to adapt and support the team whenever necessary.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. So, hit that 'Apply Now' button and letβs get you started on this exciting journey!
We think you need these skills to ace Activities Supervisor
Some tips for your application π«‘
Show Your Energy: As an Activities Supervisor, we want to see your vibrant personality shine through in your application. Use lively language and share experiences that highlight your energy and reliability, especially in busy environments.
Highlight Relevant Experience: Make sure to mention any previous roles where you've worked with the public or supervised activities. We love seeing how your past experiences can contribute to creating a safe and fun atmosphere for families.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and why youβre a great fit for the role.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy to navigate!
How to prepare for a job interview at Tru Talent
β¨Know the Venue Inside Out
Before your interview, take some time to research the family entertainment centre. Familiarise yourself with their activities, safety procedures, and customer service approach. This will show your genuine interest in the role and help you answer questions more confidently.
β¨Demonstrate Your People Skills
As an Activities Supervisor, you'll be interacting with families and children regularly. Prepare examples of how you've successfully managed customer interactions in the past. Think about times when you resolved conflicts or ensured a safe environment, as these experiences will resonate well with the interviewers.
β¨Highlight Your Flexibility
Since the role requires weekend work and flexibility, be ready to discuss your availability. Share any previous experiences where you adapted to changing schedules or took on extra responsibilities. This will reassure them that you're committed and reliable.
β¨Showcase Your Safety Awareness
Health and safety is a big part of this job. Brush up on basic safety protocols and be prepared to discuss how you would conduct inspections or handle emergencies. Mention any relevant training or certifications you have, as this will demonstrate your preparedness for the role.