At a Glance
- Tasks: Manage spare parts, resolve incidents, and assist with deliveries to engineers.
- Company: Join a leading IT company focused on innovation and customer satisfaction.
- Benefits: Competitive salary, travel opportunities, and professional training.
- Other info: Exciting career growth and global travel opportunities await you!
- Why this job: Be part of a dynamic team making a real difference in IT support.
- Qualifications: College degree and strong networking knowledge required.
The predicted salary is between 44595 - 54505 £ per year.
The primary functions of an AFE is to manage the spares movement inbound and outbound the warehouse, resolution of minor incidents that are raised by our customers and assisting on parts deliveries to Field Engineers & Service Partner Engineers onsite.
Incidents and changes can be related to Servers, tape libraries/drives, storage devices, printers, and various other pieces of equipment.
Primary Workflow
- Spares management inbound and outbound the warehouse
- Handle quarterly stock take in Local Warehouse & Service Partner Warehouses
- Conduct onsite physical & logical audits for proactive sparing.
- Perform quarterly onsite preventive maintenance per assigned customer.
- Handle spare parts deliveries to FE, Se P & client.
- Issuance of IMR's, POR's
- Assist VCA's & BDA's for investigating missing parts from stock counting.
- Customer communication
- Updating TRT internal procedures
- Learning additional technical and non-technical skills.
- Sourcing Local Service Partners
- Sourcing Local Logistic Partner / Supplier
Requirements
- Candidates must possess a college degree. Training and Certification would be an advantage.
- Certification on Various Networking platforms
- Strong understanding of Networking fundamentals
- Cisco and Juniper Certification preferred.
- Solaris - Oracle Certified Professional
- VMWare - VMWare Certified Professional
- Preferably have 7 years of experience in IT spare parts control & warehouse maintenance
- Willing to be assigned to TRT office location, and to travel to TRT offices globally on as needed basis.
- #J-18808-Ljbffr
IT Field Support Engineer in Slough employer: TRT
TRT is an exceptional employer that values innovation and collaboration, providing a dynamic work environment for the Global IT Spare Parts & Field Support Engineer role. With a strong focus on employee growth, we offer comprehensive training and development opportunities, alongside a supportive culture that encourages teamwork and professional advancement. Located in the UK, our global presence allows for exciting travel opportunities, making your work both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land IT Field Support Engineer in Slough
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what TRT values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges TRT might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at TRT!
✨Direct Apply to TRT
Let's not forget to apply directly through the TRT website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Field Support Engineer in Slough
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at TRT.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at TRT. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at TRT
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
