At a Glance
- Tasks: Manage spare parts, resolve incidents, and assist with deliveries to engineers.
- Company: Join a leading IT company focused on innovation and customer satisfaction.
- Benefits: Competitive salary, travel opportunities, and professional training.
- Other info: Exciting career growth and global travel opportunities await you!
- Why this job: Be part of a dynamic team making a real difference in IT support.
- Qualifications: College degree and strong networking knowledge required.
The predicted salary is between 44595 - 54505 £ per year.
The primary functions of an AFE is to manage the spares movement inbound and outbound the warehouse, resolution of minor incidents that are raised by our customers and assisting on parts deliveries to Field Engineers & Service Partner Engineers onsite.
Incidents and changes can be related to Servers, tape libraries/drives, storage devices, printers, and various other pieces of equipment.
Primary Workflow
- Spares management inbound and outbound the warehouse
- Handle quarterly stock take in Local Warehouse & Service Partner Warehouses
- Conduct onsite physical & logical audits for proactive sparing.
- Perform quarterly onsite preventive maintenance per assigned customer.
- Handle spare parts deliveries to FE, Se P & client.
- Issuance of IMR's, POR's
- Assist VCA's & BDA's for investigating missing parts from stock counting.
- Customer communication
- Updating TRT internal procedures
- Learning additional technical and non-technical skills.
- Sourcing Local Service Partners
- Sourcing Local Logistic Partner / Supplier
Requirements
- Candidates must possess a college degree. Training and Certification would be an advantage.
- Certification on Various Networking platforms
- Strong understanding of Networking fundamentals
- Cisco and Juniper Certification preferred.
- Solaris - Oracle Certified Professional
- VMWare - VMWare Certified Professional
- Preferably have 7 years of experience in IT spare parts control & warehouse maintenance
- Willing to be assigned to TRT office location, and to travel to TRT offices globally on as needed basis.
- #J-18808-Ljbffr
IT Field Support Engineer in Slough employer: TRT
TRT is an exceptional employer that values innovation and collaboration, providing a dynamic work environment for the Global IT Spare Parts & Field Support Engineer role. With a strong focus on employee growth, we offer comprehensive training and development opportunities, alongside a supportive culture that encourages teamwork and professional advancement. Located in the UK, our global presence allows for exciting travel opportunities, making your work both meaningful and rewarding.
