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- Tasks: Serve as a technical liaison, demonstrating product solutions and ensuring smooth post-sale transitions.
- Company: Join Reuters Imagen, a leader in Media Asset Management, part of Thomson Reuters.
- Benefits: Enjoy a hybrid work model, flexible vacation, mental health days, and career development opportunities.
- Why this job: Make a real-world impact while working in a supportive, inclusive culture that values your growth.
- Qualifications: 2+ years in digital media software, strong communication skills, and familiarity with web technologies required.
- Other info: Be part of a globally recognized company committed to justice, truth, and transparency.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a Technical Product Specialist to serve as a technical liaison between our company and potential customers, focusing on the technical aspects of our products and services to drive adoption and sales. Reuters Imagen is a leader in Media Asset Management, serving the world's top brands. We develop sophisticated software systems that automate the processing of vast quantities of Digital Video, Television, and Still Imagery into various formats. Our solutions make these extensive archives easily searchable, accessible online, and monetizable. As part of the Thomson Reuters organization, we are experiencing substantial growth, making this an ideal time to join our team. We offer the right candidate the chance to thrive within our company and make substantial, valuable contributions to our product development.
This Technical Product Specialist is responsible for demonstrating how our solutions can meet customer needs, providing technical expertise during the sales process, and ensuring a smooth transition to other departments for post-sale implementation.
About the Role
- Provide technical consultation in a sales engineering capacity, including customer demonstrations, and advice on functionality and integration.
- Draft detailed technical responses to support sales proposal and SOW development. This includes but is not limited to narrative descriptions outlining the technical response, conceptual and detailed drawings and RFP responses.
- Architect and present tailored solutions that align with potential customers' unique requirements and objectives.
- Conduct performance capability assessments and service level feasibility analyses to ensure proposed solutions meet customer needs.
- Participate in internal hand off meetings, perform operational readiness reviews and as needed attend external client kick off meetings to ensure smooth transition to post-sale implementation.
- Provide availability to DevOps throughout deployment lifecycle to clarify any originally intended development.
- Provide input on product roadmaps based on customer feedback and market trends.
About You
- 2+ years of relevant experience in digital, video, or media workflow software sales or service environments, preferably in news, entertainment, or sports industries.
- Proficiency in tools and protocols such as REST/JSON based APIs, FTP, MySQL/databases, and live-video streaming.
- Knowledge of NewsML-G2 XML standard, JSON formats, and media-focused CMS platforms.
- Experience with asset management best practices and common platforms (e.g., Dalet, Vidispine, Mimir, Iconik, etc.).
- Familiarity with web development technologies, including HTML, PHP, CSS, and cloud services (e.g., Azure and AWS).
- Understanding of video, image, and audio formats, types, properties, and use.
- Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
- Project and time management skills.
- Ability to work in a fast-paced sales environment, flexible and able to handle unexpected events and shift directions when needed.
- Recommended CRM, PM and task management platform experience: Salesforce CRM, Azure DevOps, Monday.com.
What’s in it For You?
- Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
- Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
- Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency.
Technical Product Specialist - Reuters Imagen employer: TRSS
Contact Detail:
TRSS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Product Specialist - Reuters Imagen
✨Tip Number 1
Familiarise yourself with the specific tools and protocols mentioned in the job description, such as REST/JSON APIs and MySQL. Being able to discuss these technologies confidently during interviews will demonstrate your technical expertise and understanding of the role.
✨Tip Number 2
Research Reuters Imagen and its products thoroughly. Understanding their Media Asset Management solutions and how they serve top brands will allow you to tailor your discussions and show genuine interest in the company’s mission and offerings.
✨Tip Number 3
Prepare to showcase your communication skills by practising how to explain complex technical concepts in simple terms. This is crucial for a Technical Product Specialist, as you'll need to bridge the gap between technical and non-technical stakeholders.
✨Tip Number 4
Network with current or former employees of Thomson Reuters or those in similar roles. Engaging with them can provide valuable insights into the company culture and expectations, which can help you stand out during the interview process.
We think you need these skills to ace Technical Product Specialist - Reuters Imagen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital, video, or media workflow software. Emphasise your technical skills, especially with tools like REST/JSON APIs and asset management platforms.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the role of Technical Product Specialist. Mention specific experiences that demonstrate your ability to communicate complex technical concepts to diverse stakeholders.
Showcase Your Technical Expertise: When detailing your experience, include examples of how you've provided technical consultation in previous roles. Highlight any successful customer demonstrations or tailored solutions you've architected.
Prepare for Potential Questions: Anticipate questions related to your understanding of media asset management and your experience with cloud services. Be ready to discuss how you would approach performance capability assessments and service level feasibility analyses.
How to prepare for a job interview at TRSS
✨Understand the Product
Before the interview, make sure you have a solid understanding of Reuters Imagen's products and services. Familiarise yourself with their Media Asset Management solutions and how they benefit customers. This will help you articulate how your skills align with their offerings.
✨Showcase Technical Expertise
Be prepared to discuss your experience with relevant technologies such as REST/JSON APIs, MySQL, and media workflow software. Highlight specific projects where you've successfully implemented these technologies, as this will demonstrate your capability to fulfil the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to tailor solutions for clients. Think of examples from your past experiences where you had to adapt your approach based on customer needs or technical challenges.
✨Communicate Clearly
Since the role involves explaining complex technical concepts to both technical and non-technical stakeholders, practice simplifying your explanations. Use clear, concise language and be ready to adjust your communication style based on your audience during the interview.
