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For Companies At a Glance
- Tasks: Drive sales growth and nurture strong customer relationships in a dynamic tech environment.
- Company: Join a leading AI and software technology provider with a commitment to innovation.
- Benefits: Enjoy flexible work arrangements, competitive pay, and comprehensive benefits for your well-being.
- Why this job: Make a real-world impact while developing your career in a supportive culture.
- Qualifications: 3-5 years in account management or sales, with a passion for technology.
- Other info: Be part of a globally recognised company that values diversity and social impact.
The predicted salary is between 28800 - 48000 ÂŁ per year.
We are a leading provider of AI and software technology solutions, committed to delivering innovative products and services that drive business growth and customer success. We are seeking a dynamic and experienced Associate Account Manager to join our team and help us expand our Enterprise customer market presence while nurturing strong customer relationships. As an Associate Account Manager, you will be responsible for driving sales growth, managing customer relationships, and ensuring high levels of customer satisfaction and retention for our large enterprise corporate customers. You will work closely with cross‑functional teams to develop and implement effective sales strategies, acquire new customers, and maximize revenue from existing accounts.
About The Role
- Sales Strategy and Execution
- Develop and execute strategic account plans to achieve sales targets and expand the enterprise customer base.
- Collaborate with account specialists, solution consultants, product specialists, and marketing teams to create effective sales and renewal strategies.
- Act as a customer advocate within the company.
- Meet or exceed established goals, KPIs, and performance metrics.
- Customer Acquisition and Growth
- Drive new customer acquisition through strategic sales initiatives.
- Identify, pursue, and close new sales opportunities within assigned territory or market segment.
- Upsell and cross‑sell to existing customers to maximize revenue.
- Customer Relationship Management
- Serve as the primary point of contact for customer inquiries and issues.
- Foster strong, long‑term relationships with key customers and stakeholders.
- Ensure high levels of customer satisfaction and loyalty.
- Collaborate with the customer success team for smooth onboarding and continued customer success.
- Customer Engagement
- Lead customer meetings and develop presentations for complex sales opportunities.
- Understand customer business needs and challenges.
- Present tailored solutions demonstrating how our products solve specific problems.
- Conduct regular business reviews to ensure alignment with customer goals.
- Collaboration with Internal Teams
- Work closely with solution consultants to develop tailored solutions.
- Coordinate with professional services for timely implementation.
- Partner with Partnerships & Alliances team for growth and strategic account planning.
- Provide customer feedback to inform product development and marketing strategies.
About You
- Bachelor's degree in Business, Marketing, or related field.
- 3‑5 years of experience in account management or sales in the software/technology industry.
- Proven track record of meeting or exceeding sales targets.
- Strong understanding of AI and software technology products and services.
- Excellent communication, negotiation, and presentation skills.
- Demonstrated ability in solution selling and strategic account planning.
- Experience with CRM systems and sales analytics tools.
Preferred Qualifications
- MBA or relevant advanced degree.
- Experience in AI or machine learning industry.
- Proven success in managing enterprise-level accounts.
- Track record of developing and nurturing partner relationships.
Key Success Measures
- Sales performance (quota achievement, revenue growth, win rate).
- Customer relationship management (satisfaction scores, retention rates, NPS).
- Operational efficiency (productivity, forecast accuracy, pipeline coverage).
What’s in it For You?
- Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2‑3 days a week in the office depending on the role) for our office‑based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real‑world solutions.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company‑wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award‑winning reputation for inclusion and belonging, flexibility, work‑life balance, and more.
- Social Impact: Make an impact in your community with our Social Impact Institute.
- Making a Real‑World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency.
Associate Account Manager employer: TRSS
Contact Detail:
TRSS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. The more people know you’re looking for an Associate Account Manager role, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand how our AI and software solutions can benefit potential clients. This will help you showcase your knowledge and passion during the interview process.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role and how you can drive sales growth and customer satisfaction. A confident presentation can make all the difference in impressing hiring managers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and contributing to our mission.
We think you need these skills to ace Associate Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Associate Account Manager role. Highlight your experience in account management and sales, especially in the software or technology industry, to show us you’re the perfect fit!
Showcase Your Achievements: Don’t just list your responsibilities; we want to see your successes! Include specific examples of how you’ve met or exceeded sales targets and built strong customer relationships. Numbers speak volumes!
Be Authentic: Let your personality shine through in your application. We value authenticity, so don’t be afraid to share your passion for AI and technology. Show us why you’re excited about this opportunity!
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at TRSS
✨Know Your Stuff
Make sure you have a solid understanding of AI and software technology products. Brush up on the latest trends and how they apply to the role of an Associate Account Manager. This will help you answer questions confidently and show that you're genuinely interested in the field.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully driven sales growth or managed customer relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements clearly.
✨Engage with the Interviewers
Don’t just wait for questions; engage with your interviewers. Ask insightful questions about their sales strategies and customer engagement practices. This shows that you’re proactive and genuinely interested in how the company operates.
✨Demonstrate Team Collaboration
Since the role involves working closely with cross-functional teams, be ready to discuss how you've collaborated with others in the past. Share examples of how you’ve worked with marketing, product specialists, or customer success teams to achieve common goals.
