Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure timely delivery of products and build strong customer relationships.
- Company: Leading HVAC distributor with a friendly and supportive team.
- Benefits: Starting salary of £30k, 25 days holiday, and a good pension.
- Why this job: Join a growing industry and make a real difference in customer satisfaction.
- Qualifications: Customer service experience and basic IT skills preferred.
- Other info: Office-based role with opportunities for career advancement.
The predicted salary is between 24000 - 36000 £ per year.
If you enjoy dealing with customers and making delivery services run like clockwork, this could be a great move. The HVAC industry is growing rapidly as its green technology replaces carbon-heavy oil and gas heating systems. My client is one of the leading HVAC distributors and they’re now looking for a new team member to ensure they deliver products on time to happy customers.
This role is part customer relations, part logistics. The company’s customers are mostly tradespeople who place their orders and expect the necessary kit to arrive at the right time and place. You’ll be responsible for following up on deliveries by phone and acting quickly to solve any problems, such as missing pieces or billing queries.
The role is branch-based, working closely with colleagues in accounts, order processing, logistics, and tech support to resolve any issues. You’ll also be building relationships with customers who value the company’s products and rely on fast, efficient support. Additionally, you’ll be serving customers on the trade counter.
It would be ideal if you’ve worked in a company or branch that supplies trade customers, whether on the counter, in the back office, or in the warehouse. You’ll understand the pressures trade customers face and excel at earning their trust while collaborating with others to resolve problems. HVAC experience isn’t necessary as this isn’t a technical role; a tech support team is available if needed.
Finally, you should have good basic IT skills, a decent standard of numeracy and literacy, and a calm telephone manner.
The role is fully office-based, working 8 to 5, Monday to Friday, based in Trafford Park. The starting salary will reflect your experience and there are good employee benefits, including a pension and 25 days’ holiday. You’d be joining a successful business that promotes from within.
Locations
Internal Sales in Trafford, Trafford Park employer: TRS
Contact Detail:
TRS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales in Trafford, Trafford Park
✨Tip Number 1
Network like a pro! Reach out to people in the HVAC industry or related fields on LinkedIn. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing the company inside out. Familiarise yourself with their products and services, and think about how you can contribute to their customer relations and logistics.
✨Tip Number 3
Practice your phone skills! Since you'll be dealing with customers over the phone, make sure you can communicate clearly and calmly. Role-play with a friend to build your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Internal Sales in Trafford, Trafford Park
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Internal Sales role. Highlight any customer service or logistics experience you have, as this will show us you're ready to hit the ground running.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in the HVAC industry and how your background makes you a great fit for our team. Keep it friendly and professional!
Showcase Your Communication Skills: Since you'll be dealing with customers and colleagues alike, it's important to demonstrate your communication skills. Use clear and concise language in your application to show us you can handle the phone calls and emails that come with the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TRS
✨Know Your Stuff
Familiarise yourself with the HVAC industry, even if you don't have direct experience. Understand the basics of what the company does and the products they offer. This will show your enthusiasm and willingness to learn, which is crucial for a role that involves customer relations and logistics.
✨Customer-Centric Mindset
Prepare examples from your past experiences where you've successfully dealt with customers or resolved issues. Think about how you can demonstrate your ability to build relationships and earn trust, as this is key in a role that serves trade customers who rely on timely support.
✨Team Player Attitude
Since you'll be working closely with various departments, be ready to discuss how you collaborate with others. Share specific instances where teamwork led to successful outcomes, especially in resolving problems or improving processes. This will highlight your ability to work in a dynamic environment.
✨Stay Calm Under Pressure
Think of scenarios where you've had to manage stressful situations, particularly over the phone. Practice articulating how you maintained composure and effectively solved problems. A cool, calm telephone manner is essential, so showcasing this skill will definitely work in your favour.
